Customer Service High School

Location:

Posted:

June 13, 2014

Jordan F. Graham

Seeking employment with a company that I may continue to enhance my skills, as well as utilizing

good work ethics that I have practiced well over time, thereby being an asset to the company for

growth..

PROFESSIONAL EXPERIENCE

General Manager, Dominos Pizza, Jacksonville, FL

February 2003 - March 2010

• Hired and trained employees placed in various positions

• Ordered and maintained inventory

• Scheduled and graded employees for weekly performances

• Sales building according to promotions local and regional

• Conducted customer refunds according to company policy

• Handled customer complaints in a professional and timely manner

Office Clerk/Tech, Try Me Lawn Service, Jacksonville, FL

July 2001 – February 2003

• Scheduled potential customers

• Placed bids on potential public/private contracts

• Handle accounts receivables

• Operate lawn equipment

• Provide customer service

• Took of care of equipment

Medical Coder, Gottlieb Financial Services, Jacksonville FL

July 1994 – June 1997

• Utilized certified knowledge of ICD9-file and CPT codes

• Coded ER Physician charts for various Hospitals to generate a medical bill

• Participated in the premium pay plan and handled QA for quality control

Driver/Loader Operator, Mulch Masters, Inc., Jacksonville FL

July 1992 – June 1994

• Responsible for the maintenance of assigned truck

• Operated front end loader

• Loaded trucks as well as customer trucks

• Delivered landscape supply material to construction and lawn service contractors

EDUCATION

Warner Robins Senior High School 1992

High School Diploma