Administrative Assistant System
Resume:
Kathy D. Cousins
Lebanon, NJ 08833
848-***-**** *********@*****.***
SUMMARY
Administrative professional with experience in several operational areas.
Proven strengths in organization and planning complemented by meticulous
attention to detail. Demonstrated success collaborating and liaising
across business units, discretely handling confidential information, and
managing multiple priorities. Recognized as an experienced, engaged
relationship builder; able to quickly master new technology and take on
ever increasing responsibility in a fast paced environment.
AREAS OF EXPERTISE
Logistics Coordination Project Tracking / Correspondence
Coordination
Database Administration Meeting / Travel Calendar / Scheduling
Arrangements
Expense Auditing / File Management Document Control
Reconciliation
PROFESSIONAL EXPERIENCE
KELLY SERVICES
Administrative Assistant, New Brunswick, NJ March, 2013 -Present
Providing assistance at Johnson & Johnson Corporate
Supporting the Vice President, Procurement Business Services and the Global
Category Leader, Fleet, Travel, & Meeting Services. Managing calendars and
travel arrangements for both executives. Processing expense reports,
coordination and planning of large meetings, assisting with presentations,
and maintaining inventory of supplies for department. Interacting
regularly with all levels of management, outside suppliers, and
consultants.
. Providing coordination and planning of all large offsite and onsite
meetings.
. Monitoring 2 mailboxes for supported travel processes and responding in a
timely manner to inquiries.
. Administrator for the Travel Agency Exception process and system.
Providing training and responding to questions as needed. Monitoring
approvals for the Travel Agency Exception process and following up as
needed. Uploading fully approved requests into eICD (International
Contract Database). Setting up system generated notifications to
requestors to alert them when requests are due to expire.
. Administrator for the Meeting Sourcing Tool. Providing training and
responding to inquiries as needed.
. Posting promotional items and safety tips to Yammer.
. Processing purchase orders and working directly with suppliers to clear
mismatched invoices. Running reports from SAP based accounts payable
system as needed.
. Providing backup administrative support to the Vice President, Enterprise
Standards & Productivity.
JOHNSON & JOHNSON, Janssen Scientific Affairs, LLC
Senior Administrative Assistant, Raritan, NJ July, 2006 - March, 2012
Supported Senior Director of Medical Education and a staff of up to 14.
Managed calendars, filed and archived documents and correspondence.
Arranged travel and reported and audited expenses. Coordinated and planned
large meetings. Collaborated regularly with all levels of management,
outside suppliers, and consultants. Maintained inventory of supplies for
department.
Kathy D. Cousins Page Two
. Developed and managed a process to extract data using Cognos and compile
quarterly reports with Excel from a SAP based system (Totality).
. Compiled quarterly website survey report using data pulled from an
Inquisite report.
. Proactively learned desktop technology and served as 1st level desktop
support for immediate department.
. Led charity event benefiting the military in Afghanistan and identified a
source to ship items to troops at no cost. Received the JSA Summit Award
along with the rest of the engagement team for various activities held
throughout the year.
. Completed a mini-preceptorship within the Medical Education group.
Worked with analysts and coordinator to gain a better understanding of
grant review process.
. Assisted the Continuing Education sub team with the creation of a patient
information sheet specific for opioid users in an aging population.
. Coordinated, arranged and monitored web events with up to 300
participants related to grant application training.
. Participated in grant system testing identifying several areas requiring
fixes or enhancements.
. Archived large volume of grant files each year and migrated existing
files from eRoom to SharePoint.
. Provided backup administrative support to the VP, Scientific Affairs and
Chief Scientific Officer.
JOHNSON & JOHNSON PHARMACEUTICAL RESEARCH & DEVELOPMENT, LLC
Administrative Assistant, Raritan, NJ May, 2005 - July, 2006
Supported 3 directors and up to 28 staff. Managed calendars, prepared
correspondence, filed documents, and prepared travel arrangements.
Provided backup support to Senior Director, PDQA and for the VP of Quality
Assurance as needed.
. Partnered with all levels of management, outside suppliers, and
consultants.
. Proficient in the use of Ariba purchasing system, the SRM
system (maintenance) and the Beacon system (compliance, SAP
based). Routinely ran reports from SAP based accounts
payable system and from the Beacon system.
. Maintained inventory of supplies for department and served as 1st level
desktop support for immediate department.
. Oriented new hires and ensured their workspace was setup with appropriate
equipment and supplies.
. Served as Document Control System administrator managing updates,
reviews, approvals and preservation of SOP's and Policies.
. Assumed significant extra responsibility supporting VP of Quality
Assurance 3 days per week for 3 months while her administrative
assistance was absent and still maintained ordinary duties.
JOHNSON & JOHNSON CORPORATE
Information Systems Coordinator, New Brunswick, NJ June, 2000 - May, 2005
Provided technical and administrative support for 2 global database systems
in the Quality & Compliance group. Delivered technical support for all
Quality and Compliance staff worldwide. Served as Document Control System
administrator managing updates, reviews, approvals and preservation of
SOP's and policies.
. Provided technical and administrative support for the Compliance Early
Warning System; an FDA part 11, fully validated global system.
. Developed new end user guidance documents in support of conversion from
the Compliance Early Warning System to the new global database system
titled the Edge.
. Developed and delivered training on a global basis to quality assurance
employees for both systems.
. Provided training and technical support for WebEx virtual meeting tool
and Q&Cww eRooms.
. Served as designated manager of employee Transfer-In and Transfer-Out
process.
Kathy D. Cousins Page Three
JOHNSON & JOHNSON CORPORATE
Administrative Assistant, New Brunswick, NJ January, 1990 - June, 2000
EDUCATION
Drake's School of Business, North Plainfield, NJ
PROFESSIONAL DEVELOPMENT
. Trained with Carlson Wagonlit Travel (CWT) on new meeting sourcing tools.
. Trained with Finance Manager Travel & Entertainment Assessments on policy
and procedures around travel and entertainment policy.
. Trained in enhanced GREATS system (archiving).
. Trained in Cognos reporting in Totality database system (SAP based
system).
. Attended 4 day Project Management course.
SOFTWARE AND SYSTEMS
Outlook Word Excel
PowerPoint Snipping Tool & SnagIt MS Visio
Ariba (SAP) ARAVO (SAP) Totality (SAP)
IRIS (SAP) MS Project Inquisite
Adobe Acrobat Adobe Photo Elements Cognos
FrontPage Documentum WebPublisher Pro HTML
JavaScript Beacon / Totality (SAP) ICD
LiveMeetings WebEx Concur
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