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Administrative Assistant Customer Service

Location:
Tampa, FL
Posted:
June 12, 2014

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Resume:

EDWIN FENOLLAL

**** ***** ** *****

Tamarac FL **321

***************@*****.***

561-***-****

Resume of: Edwin Fenollal

SKILLS/ QUALIFICATIONS:

Over ten years of shipping / export experience

Proficient in shipping and receiving process both internationally and domestically

Well versed in computer software for the major shipping carriers

Scheduled distribution of product and verified proper documentation

Fully Bilingual (English/Spanish) and

Management experience

Quick learner and can adapt easily in any environment

Ability to work with a variety of departments

Certified Forklift Driver.

WORK EXPERIENCE:

Selected Brand 2005

– 2012

Shipping Supervisor

• Review invoices, work orders, consumption reports, or demand forecast to estimate peak

delivery periods and to issue work assignments.

• Responsible for preparing products for international shipment, frequently communicating

with freight forwarding companies and Custom’s personnel.

• Responsible for reviewing provided export documentation to make sure the company is

compliant with the government and Customs.

• Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing,

maintenance, repairs, or replacements.

• Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.

• Management driver expenses, truck maintenance, miscellaneous expenses, repair and

rental, driver routing system and routing process; Control of the office keys 24/7 for any

emergency of any need from the company.

• Management of warehouse shifts warehouse expenses interacts with customer service in

relation to account receivables, payables and invoicing.

• Interact with sales management regarding delivery and routing issues.

• Supervise the activities of workers engaged in receiving, storing, testing, and shipping

products or materials. Interview, select, and train warehouse and supervisory personnel.

• Plan, develop, or implement warehouse safety and security programs and activities.

• Prepare reports, and operations, maintenance, and safety manuals.

• Confer with department heads to coordinate warehouse activities, such as production,

sales records control, or purchasing.

Opici Wines

2003 – 2006

Shipping Supervisor

• Supervise the activities of workers engaged in receiving, storing, testing, and shipping

products or materials. Management driver expenses, truck maintenance, miscellaneous

expenses, repair and rental, driver routing system and routing process;

• Responsible for preparing products for international shipment, frequently communicating

with freight forwarding companies and Custom’s personnel.

• Frequently communicated with Customs and government agencies within Europe and

South America: Italy, Chile, Argentina, etc.

• Responsible for reviewing provided export documentation to make sure the company is

compliant with the government and Customs.

• Management of warehouse shifts warehouse expenses interacts with customer service in

relation to account receivables, payables and invoicing. Interact with sales management

regarding delivery and routing issues.

The Anspach Effort 2002

– 2003

Shipping Team Leader

• Issue shipping instructions and provide routing information to ensure that delivery times

and locations are coordinated.

• Prepares items for shipping, receiving, storing and inventory.

• Posts weights and shipping charges to appropriate records, and prepares bills of lading in

an accurate manner.

• Shipping and receiving process as well as the computer software’s for the major shipping

carriers.

• Receive around 400 package and mail every day from FedEx, UPS and USPS, and ship

any document or material related to the firm.

CERTIFICATIONS:

. Facilitative Leadership

. Continues Process Improvement

. Project Management

. Flow Management

. Certified Forklift Driver



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