Sales Customer Service

Lucas Paez

Production Worker

**** ** ****** *** - ***** Clara, CA 95050

*************@*****.*** - 408-***-****

WORK EXPERIENCE

Production Worker

20th Century Spring - Santa Clara, CA - October 2008 to Present

• Set up, operate, tend machines to saw, cut, shear, slit, punch, crimp, notch, bend, or straighten metal or

plastic material.

• Read work orders or production schedules to determine specifications, such as materials to be used, locations

of cutting lines, or dimensions and tolerances.

• Measure completed work pieces to verify conformance to specifications, using micrometers, gauges, calipers,

templates, or rulers.

Packing Operator

Solo Cup - Ada, OK - January 2007 to April 2007

•Read production and delivery schedules, and conferred with supervisors, to determine sorting and transfer

procedures, arrangement of packages on pallets, and destinations of loaded pallets

• Sorted, graded, weighed, and inspected products, verified and adjusted product weight or measurement to

meet specifications

• Packaged and counted the product in the form in which it was to be sent out

Crew member

Burger King - Ada, OK - August 2006 to January 2007

Responsibilities

• Maintain sanitation, health, and safety standards in work areas.

• Clean food preparation areas, cooking surfaces, and utensils.

• Verify that prepared food meets requirements for quality and quantity.

• Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or

kept warm until sold.

•Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.

•Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food

according to instructions.

•Measure ingredients required for specific food items being prepared.

•Take food and drink orders and receive payment from customers.

•Clean, stock, and restock workstations and display cases.

Crew member

Sno Biz - Santa Clara, CA - August 2002 to June 2004

• Took food and drink orders and received payment from customers

• Prepared customers orders to each's satisfaction

• Maintained sanitation, health, and safety standards in work areas

Courtesy Clerk

Albertsons - Santa Clara, CA - December 1999 to March 2000

•Assisted in the quick and efficient checkout service of our customers by helping to unload grocery items onto

check stands, bagged groceries, and provided carry out service.

• Conducted price checks, took returned products back to proper shelf locations, and help maintain store

shelves by cleaning and fronting products.

• Gathered shopping carts from parking lots, swept and mopped floors, assisted in the prompt clean up of

spills and other general housekeeping duties.

Sales Associate

Target - Cupertino, CA - October 1999 to December 1999

•Receive payment by cash, check, credit cards, vouchers, or automatic debits.

•Issue receipts, refunds, credits, or change due to customers.

•Assist customers by providing information and resolving their complaints.

•Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers,

or optical price scanners.

•Answer customers' questions, and provide information on procedures or policies.

•Process merchandise returns and exchanges.

•Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping

floors and emptying trash cans.

•Stock shelves, and mark prices on shelves and items.

Sales Associate

Sears Roebuck - Cupertino, CA - November 1998 to June 1999

Responsibilities

•Describe merchandise and explain use, operation, and care of merchandise to customers.

•Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

•Compute sales prices, total purchases and receive and process cash or credit payment.

•Answer questions regarding the store and its merchandise.

•Prepare sales slips or sales contracts.

•Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security

practices.

•Place special orders or call other stores to find desired items.

Cashier/Customer Service

Paramount's Great America - Santa Clara, CA - July 1998 to October 1998

•Greeted customers and ascertained what each customer wanted or needed.

• Described merchandise and explained use, operation, and care of merchandise to customers.

• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.

• Computed sales prices, total purchases and received and processed cash or credit payment.

• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and

security practices.

• Placed special orders or called other stores to find desired items.

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