Customer Service Sales

COURTNEY HOWARD

**** ******* ***

Duarte, CA. 91010

626-***-****

OBJECTIVE:

To work in an environment which offers challenges, growth and the

opportunity for advancement.

EDUCATION:

2004-Present California State University Northridge

EXPERIENCE:

May 2005-June 2006 Target

Sales Associate

Duties: Responsible for providing customer relations and satisfaction.

Cashier processing point of sale by handling all method of payments by

customers. Interacted with customers and utilized suggestive selling

techniques. Increased sales, created product displays and conducted

i nventory. Use computer system to process request for product, service and

i nformation. Work and communicate effectively with management and co-

worker to fill customer needs.

June 2006-Present Museum of Tolerance

Customer Service Representative

Duties: Provide customer satisfaction by handling customer calls, answering

questions and solving problems. Process ticket sales and advance telephone

reservations. Serve as liaison between public and museum, balancing of desk

(cashier). Use computer system to process information and accurate record

keeping. Work and communicate effectively with service personnel to fully

meet customer needs.

SPECIAL QUALIFICATION

Proficient in Excel, Outlook, Power Point, Internet, Microsoft Word and POS

System. Type 45 wpm

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