Customer Service High School

Robert Robles

I am a fast learner, a hard worker and always love to learn more to add to my

experience.

Totowa, NJ

**************@*****.*** - 917-***-****

WORK EXPERIENCE

Medical clerical associated

Mount Sinai Hospital - New York, NY - March 2013 to Present

Responsibilities

I am the leader of an area in the clinic.

• Serve as first point of contact for patients and visitors in the clinic.

• Primary clerk for the patients in PACT Clinic (Preventing Admissions Care Team) while also registering other

patients for regular clinics appointments

• Ensure that all PACT patients leave visit with follow up appointment

• Collaborate with doctors, nurses, and administration with regards to patient registration

• Verify patient medical insurance and demographics before checking in.

Accomplishments

I learned my position so fast I was given and took the role of team leader of my area. The biggest impact I

have is helping everyone including patients, Co workers and supervisor and getting the job done right and

in a timely manner.

Skills Used

Customer service and computer skills.

Concierge

St.Barnanbas Hospital - Bronx, NY - October 2009 to July 2013

Responsibilities

• Serve as first point of contact for visitors and patients.

• Provide information about the hospital and outside facilities to visitors.

• Maintain a clean and sanitary work environment for all assigned areas.

• Check in patients for their follow up appointments as well as scheduling follow up appointments

• At the end of shift I was to walk around the hospital to inform visitors that visiting hours were over and the

hospital was closed.

Skills Used

Security.

Counselor

Episcopal Social Service - Bronx, NY - October 2006 to June 2008

Responsibilities

• Counseled individuals and provided group educational and vocational guidance services.

• Planned physical education program in order to promote the development of physical attributes and social

skills of students.

• Taught individuals and team sports utilizing the knowledge to sports techniques and the physical capabilities

of students.

• Conferred with students, parents and school counselor to resolve student problems.

Accomplishments

The impact that I had while working at this job which was a after school program was being a role model to

the students of the school. The school I worked at had alot of students who lived in shelters with their families

and in group homes. These kids needed attention that was being given to at home or just needed extra help.

A example of a impact I can say I had was that I had a student in my group that was teases made fun of and on

top of all that did not know english. When the year was coming to the end he not only improved in his grades

he made friends became a athlete and also started to speak more english than he had before.

Security Guard Officer

Burn security for Yankee Stadium. - April 2006 to October 2006

Responsibilities

• Secured ballpark against fire, vandalism and illegal entries.

• Enforced rules of infractions such as smoking and forbidden articles.

• Ensure a safe and friendly atmosphere for guest and employees.

EDUCATION

None in Criminal justice

Bronx community college - Bronx, NY

2006 to 2011

High school Diploma in Art and Design

Monroe Academy - Bronx, NY

2001 to 2005

SKILLS

Knowledge in computers, Miscrosoft office, Outlook, web Browsing, Epic, Eagle, Cerner, Passport...

Contact this candidate