Customer Service Sales
Resume:
Charles A. Barbettini, JR.
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Summary of Qualifications
High Energy. Fast paced. Athletic. Thoroughly familiar with all aspects of the
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distribution industry. Specializing in organic and natural food markets. Astute
Decision Maker. Business Owner.
Over sixteen years of advanced facility distribution experience. Thrived in fast
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paced, rapidly expanding companies such as: Whole Foods Market, Fresh Fields,
Supervalu, etc…
Expertise includes: Purchasing, Vendor Relations, Inventory Control, Freight and
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Logistics, Shipping and Receiving, as well as distribution level Customer Service.
Analytical decision maker with excellent problem solving skills.
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Acknowledged for ability to establish excellent vendor rapport. Successfully
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worked with and established relationships with companies such as Hershey’s
Imports, Snack King, Cheese Works, Burt’s Bee, and Blue Sky.
Extraordinary negotiating skills. Marked savings of over $33,000 with grocery
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product Santa Cruz Organics during tenure at Whole Foods Market.
Thoroughly familiar with all aspects of distribution including: Customer Service,
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Shipping & Receiving, Order Selection, and Purchasing &Procurement.
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Purchasing Agent, Omnicare, Richmond VA, June 2012-Jan2013
In charge of buying of drugs on daily turns and on monthly turns.
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Helped oversee with monthly inventory.
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Maintained inventory within monthly targeted budget.
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Keep track of out of date product.
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Maintain the correct product mix by getting rid of items that don’t move.
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In charge of replenishment of the ALV machine.
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Make sure that all NDC and UPC are update on the shelf and when received.
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Receiving Supervisor, Moss Motors, Dinwiddie, Virginia, March 2009-2012.
Oversee receiving of both international and domestic products.
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Effectively manage receiving crew.
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Replenishment buying for shipping department materials.
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Processing of purchase orders.
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Inspection of products to ensure they meet Moss Motors standards.
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Oversee facility shipments.
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Execute customer returns to honor customer credits.
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Oversee, track, monitor inventory levels.
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Oversee all outbound international and domestic shipments.
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Started a Business, 2005 2009
Regional Facility Buyer, Whole Foods Market, Landover, Maryland 1999-2005
Meticulously purchased and replenished grocery, cheese, diary, bakery, store
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supplies, and nutritional products, and bulk items such as Croatian fig spread;
keeping inventory levels at or under $3 million per month.
Effectively managed cost control by negotiating transportation costs, and by
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utilizing creative buying methods (i.e., fulfilling purchasing needs of all regional
facilities by buying in bulk to reduce costs, and to reduce overall inventory levels
on a national scale.)
Successfully managed freight and logistics for all inbound and outbound
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shipments. Minimized freight costs by consolidating loads from vendors,
minimizing the impact of the cost of goods.
Attentively monitored and maintained product inventory levels.
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Prepared and reconciled invoices prior to forwarding to accounting department.
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Audited cost files on items purchased from vendors to ensure that billing costs were
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accurate.
Conducted quarterly inventory.
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Forecasted sales for company selected monthly promotional items.
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Provided resolutions for store level team member concerns.
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Customer Service/Facility Liaison, Whole Foods Market, Landover, Maryland
2002-2004
Received and processed daily orders from regional store department managers.
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Effectively resolved store ordering issues daily.
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Monitored and maintained bakery items for in house bakery.
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Provided support for bakery program store level concerns.
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Physically and single handedly shipped, received cheese and grocery products for
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the Whole Foods Market National Distribution Program.
Purchased vitamins, nutrition products, water, store supplies, and bakery products.
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Participated in the implementation of programs and procedures for the East Coast
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Consolidation program of Whole Foods Market which positioned the Mid Atlantic
Facility as a hub for all Whole Foods Market Distribution Centers.
Provided logistical support for inbound and outbound freight by locating the most
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economical and efficient product shipment methods.
Established and maintained excellent rapport with grocery and cheese buyers as well as
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outside cheese brokers.
Audited SKU costs.
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Monitored invoices and shipping documents to ensure that all costs coincided.
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Monitored quarterly and year end inventory levels for Mid Atlantic Facility.
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Went above and beyond the call of duty as needed by delivering items mis picked by
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warehouse personnel to distances up to 200 miles or more to stores within the Mid
Atlantic region.
Customer Service, Fresh Fields/Whole Foods Market, Rockville, Maryland 2000 2002
Processed store orders daily.
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Purchased store supplies.
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Provided support for store level team members daily.
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Attended regional meetings to discuss ways in which store level/warehouse issues could
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be resolved more effectively.
Participated in Whole Foods Market’s established program that provided support to
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facility team members who had conflicts and safety issue and concerns.
Provided support and resolutions for team member conflicts and safety issues with
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management.
Implemented receiving, shipping, and housing procedures for the Whole Foods
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National Cheese Program.
Monitored and maintained the Whole Foods Market National Cheese Program’s
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inventory levels.
Foreman, Fresh Fields/Whole Foods Market, Rockville,
Bay 5
Maryland 1997 1999
Established the Fresh Fields/Whole Foods Market
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Bay 5 Warehouse, a warehouse facility that housed
grocery products for Whole Foods Market (grocery
products were previously housed by a third party
facility).
Operated, monitored, and managed the Bay 5
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grocery warehouse’s order selecting, receiving,
inventory levels, and shipping to other regions.
Implemented and established procedures for
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invoicing, housing, receiving, and shipping of
grocery products for the Whole Foods Market
National Distribution Program.
Received, selected, and shipped national grocery
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products.
Order Selector, Fresh Fields/Whole Foods Market Rockville,
Maryland 1995 1997
Selected various orders for stores.
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Exceeded facility performance levels weekly.
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Education Stratford University, Falls Church, Virginia,
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Business Management, 2011 to 2012.
New River Community College, Dublin,
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Virginia Business Management
Bluefield College, Bluefield, WV, Business
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Management
Related Skills, Training, & Recognitions Proficient in JDA,EXE Systems, Microsoft
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Word, Excel, Navision, Bartendar, AS400,
Citrixs, RF.
Numerous awards and recognitions for
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outstanding service and achievement Whole
Foods Market, Inc.
Received team member of the month on
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numerous occasions Whole Foods Market, Inc.
Received training in the following areas:
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national and local accounts receivable and
accounts payable for Whole Foods Market,
Excel & Distribution Leadership Training.
Contact this candidate