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Objective
Obtain a position within the healthcare industry as a Network Manager
Specialist that will enable me to use my marketing skills, enthusiasm and
extensive experience in healthcare to help build and produce for your
company. [pic]
Professional Experience
Promotional Model, Pittsburgh, PA Present
Currently doing hair, runway and fashion modeling shows for various charity
and promotional events.
Select Medical Rehabilitation Services, Pittsburgh, PA 2013 - Present
Marketing Representative/Business Development
Responsible for account management and territory sales in qualifying leads.
Identifying new market opportunities, developing new and existing client
relationships. Develop and execute a lead generation plan to meet or exceed
monthly sales targets. Development and implementation of marketing
objectives, researching potential new markets and developing marketing
programs to increase awareness and profitability.
Worked independently from my home office environment plus support a
regionally diverse team, providing and sharing our expertise to one another
in executing sales. Establishing and maintaining effective working
relationships with internal support departments.
Communicate and collaborate with territory manager on specified quarterly
goals and achievements. Develop strategic plans to achieve revenue goals
by targeting top tier clients within my regional sales territory. Maintain
and expand the database of prospects and utilize 'Salesforce' to capture
and report all leads and sales activities on a daily basis.
Golden Living, Alexandria, VA 2009 - 2010
Program Director
Developed and maintained courteous and effective working relationships with
clients, vendors and/or any other representatives of external
organizations. Provided department oversight and management to ensure
compliance with state regulatory guidelines; maintained patient data,
treatment plans and program development. Served as a member of the center
management team; contributes to committees within the center (Restraint
Reduction, Risk Management, Quality Assurance, Behavior Management,
Restorative Nursing Program, Safety).
INOVA Cameron Glen, Reston, VA 2008 - 2009
Program Coordinator/Recreation Therapist
Collaborated with other treatment team members in patient treatment
planning by attending department meetings on a daily basis. Provided on
going education and recreational counseling as needed to activity
assistants within the department. Worked collaboratively with supervisor to
plan, schedule and implement appropriate one on one independent therapeutic
activities and group programs. Worked independently with clients and
providing one on one therapeutic activity treatments that coincided with
the Physical Therapist and Occupational Therapist treatment plans.
Attended care plan meetings and weekly rounds to discuss client's progress.
Coordinate and deliver program services, including family programs,
spiritual programs, and community outreach/volunteer programs. Recruit,
select, supervise, and develop program services staff. Purchase programming
supplies and equipment, and account for and track expenses.
HCR Manor Care, North Wales, PA 2007 - 2008
Program Director
Functioned as part of a team-based approach to management and decision-
making. This includes planning, developing, implementing and maintaining
strategic direction for all healthcare programs and services, aligned with
organizational mission and values. Responsibilities include professional
and competent oversight of the overall functions of Resident Health
Services which includes: Independent living, assisted living and memory
care residents.
Planed and provided leadership, for the administrative, security and
treatment programs of the facility. Made long-range plans and schedules.
Sets goals and established objectives to achieve success.
Maintained adequate and appropriate trained staff at all times; ensuring
safety standards were met; managing a financial budget for resident
services; serving as internal and external representative for Manor Care
healthcare delivery system; maintaining an effective working relationship
with other department directors and communicating positively with residents
and families while monitoring resident satisfaction.
HCR Manor Care, Fair Oaks, VA 2003 - 2004
Program Coordinator/Recreation Therapist for Dementia Unit
General facilitation/implementation of programs and services which included
communication and relationship building with patients, families and key
stakeholders. Coordinated with entertainers, speakers for developing
facility events. Worked with other department managers/program director to
manage financial aspects including entire program budget, follow policy and
procedures according to state regulations. Implementing appropriate
programs geared towards resident's treatment plan. Coordinate and deliver
program services, including family programs, spiritual programs, and
community outreach/volunteer programs. Recruit, select, supervise, and
develop program services staff. Purchase programming supplies and
equipment, and account for and track expenses.
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Education:
Master of Business Administration 2012 - Present
Strayer University
Master of Health Services Administration 2009 - 2012
Strayer University, Ashburn VA
Bachelor of Science, Therapeutic Recreation 1997 - 2001
Temple University, Philadelphia PA