Sales Manager
Resume:
Richard C. DeMicco
**** ***** ***** *****, *** Air, MD 21015
Cell
**********@***.***
www.linkedin.com/in/rickdemicco
SUMMARY
Management Professional attuned to the ever-changing needs of business, extremely service-oriented with a unique
combination of intuitive and analytical abilities. Astute in identifying areas in need of improvement, with the vision to
develop and implement successful action plans. Consistently demonstrates exceptional knowledge and sound decision-
making abilities in the following areas:
• •
Customer Relations Labor Management
• •
Human Resources and Employee Relations Strategic Improvement
• •
Financial Management Merchandising
• •
Training and Personnel Development Inventory Management
PROFESSIONAL EXPERIENCE
Family Dollar Stores, Inc. 5/2013-present
• Supervising Delaware/Eastern Shore Maryland market consisting of 18 locations generating
$24 million in sales.
• Top in Region in Customer Satisfaction scores for Q4 2013 outperforming company and regional averages.
• 2nd in Region in Customer Satisfaction scores for Q1 2014 outperforming company and regional averages
• Directed improvement in operational scores throughout the district by 50%.
Payless Shoe Source, Topeka, KS 9/2008-11/2012
District Manager
• Supervised Washington DC market consisting of 23 locations generating $16 M in sales.
• Moved market from a District ranking of 187 overall in company to 107 based on measureable criteria for
company rankings.
• Recruited, trained, developed and implemented new store managers, upgrading talent in managerial staff in both
the DC and Baltimore markets.
• Increased districts operational procedures and policies from a ranking of 12 to 5 in a 12 month time frame.
• Decreased shrink from 2% to 1.4% in 12 months.
• Acquired Baltimore market July 2010 as requested by supervisor to rebuild broken market.
• 2012 rankings show Baltimore Market at its highest company rankings in last 5 years.
Michaels Stores Inc., Irving, TX 5/2003-8/2008
Nations largest specialty retailer of Arts and Crafts.
District Manager 2004-2008, Store Manager 2003-2004
• Supervised Maryland market consisting of 13 locations generating in excess of $60 M in annual sales.
• Engineered 3 out of 4 years of comparable sales increases, profit increases and operational expense decreases
that consistently outpaced the company annually.
• Trained, developed and promoted 5 Assistant Managers to Store Managers in other markets of the company.
• Oversaw implementation of new computer generated scheduling and productivity enhancement initiative in all
locations.
• Conducted analysis on monthly basis of marketing, sales and margins of all store categories, loss prevention
initiatives, inventory management and succession planning for key personnel.
• Led the district to be in the top 5 of company categories of overall sales volume, custom frame sales volume,
custom floral sales volume, profit dollars and profit percent to sales.
• Decreased shrink percent to fewer than 2% for market while increasing audit scores by 5% annually.
Richard C. DeMicco Page 2
Kmart Corporation, Westbury, NY 9/2001-4/2003
Retail Discount Chain
Store Director
• Directed the functions of a single location with $29 M in gross sales.
• Achieved 80% of sales budget and 70% of profit budget.
• First store manager to achieve positive net contribution in 5 years at that location.
• Decreased controllable expenses by $750,000 in 11 months with productivity enhancement initiatives.
R.D.D. Unlimited, Inc., Coram, NY 8/1998-5/2001
Recreational Development Company
President
• Coordinated management and consulting teams for the purpose of the purchase and development of 26 acres of
vacant land.
• Developed designs with architects for a 100,000 sq. ft. multi-sport complex.
• Dedicated extensive time to strategic planning with attorneys and municipality for approval and permits of a
recreational facility.
Home Depot USA, Inc., Atlanta, GA 4/1992-8/1998
Worlds Largest Home Improvement Company
Store Manager 1993-1998; Assistant Store Manager 1992-1993
• Constructed, opened, staffed, supervised and operated 3 stores with annualized sales over $90 M.
• Conducted on going analysis of 4 other stores evaluating efficiency, effectiveness and productivity in all
departments. Adjusted staffing levels to meet customer service demand while increasing sales and lowering
operational costs.
• Developed and implemented cashier training modules that was modeled and rolled out company wide
concentrating on productivity and shrink awareness.
• Specialized in openings of community-opposed stores by dedicating extensive time and energy in community
involved projects. Named to the Board of Directors of New Rochelle Chamber of Commerce.
• Opened most successful store in company’s history surpassing all sales records in opening day, first 4 days and
first week of opening.
EDUCATION
CW Post College, Greenvale, NY, Communications Major
Regents Diplomas in Math and Science, Connetquot High School, Bohemia, NY
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