Sales Customer Service
Resume:
Nancy B. Aleksin
Rocky River, Ohio 44116
********.***.******@*******.***
Objective
To obtain a career in a well established stable environment that offers an opportunity to enhance my skills and capabilities.
Experience, confidence, and drive will enable me to make significant contributions to your company.
Skills
• Exceptionally good convincing power with excellent communication and interpersonal skills
• Professional appearance and work ethic
• Established track record of achieving or over-achieving goals
• Possess excellent analytical skills
• Highly motivated self-starter
• Profound ability to negotiate and handle customer request
• Outstanding customer service skills
• Building key strategic relationships
Experience
Berkley & Jensen, Cleveland, Ohio 2011-2013
• Sales/Cashier/Office Work/Various Duties
Retail Sales and Temp Office Positions 2010-2011
•Sales/Computer Work/Data Entry/Accounting/Bookkeeping
Fortune Brands, Cleveland, Ohio 1996-2009
Product Consultant/Sales
• Responding to customers telephone inquiries on technical problems
• Accurately assess problems and needs
• Provided information and advice for customer decision -making
• Persuasive sales and customer -service skills
• Consistently exceeded sales targets
United Airlines, Cleveland, Ohio 1986-1993
Reservationist/Sales Agent
• Managed corporate accounts and provided worldwide travel consultation
• Established rapport with upper clientele
• Offered special package rates to companies or organizations
• Hosted conferences and other large events
Bally’s Health Club, Westlake, Ohio
Program Director/Sales
• Designed and promoted activities that satisfied customer demand and generated revenue
• Delivered fitness training to some managers elect in order to maintain active contact with customers
• Strong financial management
• Facility management and administrative skills
Education
Cleveland Institute of Technology, Cleveland, Ohio
• Certificate in Computer Technology / Programming
Cuyahoga Community College, Cleveland, Ohio
• Completed courses in Economics and Marketing
Contact this candidate