Customer Service Sales

STUDIES

Bachelor in Business Administration (B.B.A.) December

2014

ESG UQAM (accreditation EQUIS, AMBA)

Specialisation: International Marketing

J nk ping International Business School JIBS (J nk ping, Sweden)

June 2014 One semester abroad in

International Marketing. 2014

College of Maisonneuve, Human Sciences

December 2010 profile in: Administration

WORK EXPERIENCE

Society of Transportation of Montr al (STM)

Summer 2012-2013

Customer service; Sales of transportation tickets; Watch over for the

security of the customers and the installations; Opening and closing the

subway stations

The Source Electronics

2011-2013

Customer service; Sales (electronic products);

Salesman of residential and cellphone services (BELL and VIGIN mobility);

Pricing and weekly promotions; Inventory

Alimentation Couche Tard

2009-2011 Customer service; Assistant Manager; Inventory

APTITUDES

. Ability communicating with the customers

. Outgoing personality

. Basic understanding of computer Software's

. Concern of meticulous work

. Sense of organization

. Patience and perseverance

STAGES

. How to conduct business all around the world (South America, China,

India, European Union and Russia).

. Cultural days from different part of the world.

OTHER KNOWLEDGE and Information

POS Systems, MS Word, Excel, Access, PowerPoint,

I hold a driving licence class 5

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