Customer Service Sales

Location:

Posted:

June 10, 2014

A riel Clark-Smith

a ************@*****.*** 832-***-****

I am a very energetic, friendly person who gets along with everybody that I come across. I

have a very good vocabulary and speak proper grammar, and I believe this job will allow me

to fur ther my career.

E ducation:

• Scarborough High School: Diploma Received

• Ace Training Institute: C.N.A. Aid Training Certification Received

• Lone Star Community College: Major: Nursing – Current

E xperience:

PAT IENT ACCOUNT SERV ICE (13201 Northwest Fwy Houston, TX 77040) February 2014-

present

• Handled inbound calls/conducted outbound calls

• Assisted patients with medical bills

• Took payments as well negotiation about payment arrangements

• Still employed

I QOR (140 Cypress Station Houston, TX 77090) March 2013 - January 2014

• Conducted outbound calls routed from a dialer system

• Assisted patients with their outstanding medical bills

• Handled account research and inquir ies

• Took payments as well negotiation about payment arrangements

• Reason for Leaving: Department Closed Down

AON HEW I TT (9500 Lakeside Boulevard the Woodlands, TX 77381) September 2012 - December

2012

H uman Resource Benefits Specialist

• Customer Service handled inbound calls

• Assisted clients with benefit inqui ries

• Reason for leaving: contract ended

Fallas Discount Store (10835 Jones Road Houston TX 77065) November 2011 - October

2012

Sales Associate

• Customer Service to shoppers

• Handled money t ransactions as a Cashier

• Reason for Leaving: Better job opportunity

Macy (4000 Willow brook Mall) J uly 2011 - October 2011

Sales Associate

• Customer Service

• Reason for Leaving: need a more f lexible school schedule