LATESHA SAWYER
Albany, NY *****
*************@*****.***
OBJECTIVE To obtain a position that will enable me to use my strong
organizational skills, educational background and ability to
work well with people.
EDUCATION University at Albany, State University of New York, Albany, NY
Bachelor of Arts in Sociology,
Graduated: December 2012
HONORS Frederick Douglass Scholar Award, Leadership Award, Spellman
Achievement Award, Basketball Athlete Award
EXPERIENCE New York Health Option, Albany, NY
C.S.R
Aug.2013 - Present
. Received and respond to multiply Medicaid and Medicare telephone calls
. Provided information to clients in a courteous, polite and
professional manner
. Maintain confidentiality and security of clients information
. Checked clients health insurance, coverage code and services
The Department Of Health, Albany, NY
Receptionist
Jun.2011-Jul.2012
. Assisted with clerical duties
. Utilized MS office fully in daily tasks and responsibilities
. Typing, data entry, lotus notes, tracking and other
administrative duties
. Responsible for answering multiply phone calls
. Scan, fax, copy and PDF attaching documents
. Took and distributed messages
Harlem Hospital, New York, NY
Unit Secretary
Nov.2009- Aug.2010
. Greeted and assisted patients, visitors, and staff
. Responsible for supply, monitor, ordering, answering phones and data
entry
. Responsible for assisting physicians, nurses and other health care
providers
LEADERSHIP Residential Life Resident Assistant, Residential Life Quad
Representative, Department of Recreation Member Service
Representative, Project Excel Peer Mentor, Mentor/Tutor of
D.R.E.A.M Org
SKILLS Microsoft Office; and computer hardware and software (Took a
high school course to prepare for the New York State A+
Certification Exam)
ACTIVITIES D.R.E.A.M Org, S.U.N.Y. Albany C-STEP, Cooking Association of
SUNY Albany (CASA)