Customer Service Manager
Resume:
QuShanta Williams
Riviera Beach, FL 33406
***********@*****.***
Secretary
To obtain a position in a growing or established company that will enable me to utilize my skills,
gain additional knowledge with the possibility of career advancement.
PERSONAL SUMMARY:
Ability to multi-task
Learn new things quickly
Work well in a team or as an individual
Self-motivated
Excellent customer service skills
Computer literate
Answer Multi Line phones
Can take minutes
TRAININGS / INVOLVEMENTS:
Workforce Alliance/Urban League Employability Skills Training
Mental Toughness Classes
Team Building and Leadership Program
On the Job Training Program
EDUCATION:
Currently enrolled in GED Classes at Roosevelt Middle School
WORK HISTORY
A & Associates August 2013- Current
West Palm Beach, FL
Staffing Manager/Secretary
Set appointments
Meet new clients
Payroll
Staff opened positions
Handle call offs
Attend meetings
Kentucky Fried Chicken March 2010 - May 2012
West Palm Beach, FL
Cashier
Assisted customer with their orders.
Prepared food orders.
Maintained clean work area.
Performed cashier duties.
Reconciled register at close of shift.
Dixie Fried Chicken April 2004 - Feb. 2010
West Palm Beach, FL
Cashier/Cook
Assisted with the preparation and cooking of food.
Prepared food orders.
Performed weekly sanitation inspections.
Provided excellent customer service.
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