Tony W. White

*** ******* ******

Durham, North Carolina 27704

Cell 919 522 - 9585

acehyi@r.postjobfree.com

Qualification Summary

Network engineer with extensive and progressively responsible experience

in:

. Wide Area Network implementation and maintenance,

. Local Area Network administration

. Cisco Router configuration

. Troubleshooting DS0, T1 and DS3 circuits

. Progressive experience managing hardware failures

. Excellent problem determination skills

. Excellent written and verbal communication skills

Core Competencies

. Proven experience in a large data center

. Proficient with Cisco IOS

. Proficient with IP sub-netting

. Proficient with communication protocols

. WAN troubleshooting

Professional Experience:

Helpdesk Engineer (Contractor)

Cisco Systems, RTP, N.C

08/12 - 08/13

. Provided helpdesk services to The Home Depot Stores

. Supported Cisco Call Manager Express

. Created voice mail boxes

. Managed user accounts

Network Engineer (Contractor)

AT&T; Richmond, Virginia

03/09 - 12/11

. Network Engineer in the Richmond Network Maintenance Center for

AT&T responsible for the restoration of ATM, frame relay,DHCP, MPLS

and IP network services

. Escalated trouble tickets with local exchange carriers, vendors and

internal organizations

. Responsible for the proper routing of trouble tickets

Network Services (Contractor)

AT&T; Durham, North Carolina

12/07 - 10/08

. Managed General Motors Network worldwide

. Configured Cisco Routers

. Series 12000, 7500, 3800, 364*-****-****

. Configured routing protocols, BGP, OSPF, EIGRP and DLSW

. Troubleshot routing, protocols and hardware issues

. Proactively monitored network

Desktop Support Technician (Contractor)

IBM / Circuit City Richmond, Virginia

05/07 - 12/07

. Managed active directory accounts

. Repaired Lenovo desktop and laptop computers

. Upgraded hardware

. Installed software

. Setup VPN

. Configured wireless access

Network Engineer (Contractor)

AT&T; Richmond, Virginia

10/06 - 05/07

. Network Engineer in the Richmond Network Maintenance Center for

AT&T responsible for the restoration of ATM, frame relay, MPLS and

IP network services

. Escalated trouble tickets with local exchange carriers, vendors

and internal organizations

. Responsible for the proper routing of trouble tickets

Helpdesk Specialist

Wake Technical Community College; Raleigh, NC

12/05 - 10/06

. Responsible for the daily support of over 1200 users and computers.

. Supported VoIP

. Responsible for the support of Windows based Operating systems.

Windows 2000 and XP.

. Responsible for the daily support of Macintosh computers. Operating

Systems including Mac 0s 9 and Mac OS 10.

. Configure workstations, running Windows 2000, and XP. Configured

Norton Enterprise Anti-Virus and McAfee Corporate Edition.

Network Engineer II

11/99 - 06/02

WorldCom, Cary, NC

. Remotely tested data circuits: DS0, DS1 and DS3

. Performed advanced troubleshooting of CSU / DSU

. Configured and troubleshot Cisco Routers 2500, 2600, 3500 3700 and

5000 series

. Configured and tested FRAME RELAY port

. Configured and troubleshot PVC issues

. Resolved IP related issues

Business Analyst

04/98 -11/99

Electronic Data Systems, Raleigh, NC

. Supported NCR point of sale for the United States Postal Service

. Performed server and switch installations.

. Racked, stacked and cabled equipment

. Responsible for the installation and configuration of NT 4.0

based point of sale

. Managed network security, user accounts and passwords

Education:

Security Plus

GIT Services

Richmond, Virginia

CCNA Academy

GIT Services

Richmond, Virginia

Associate in Applied Science

Telecommunications and Network Engineering Technology

Wake Technical Community College, Raleigh, NC

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