Customer Service Sales
Resume:
Francesca Pierre
Casselberry, FL 32707
*******@*******.***
************@*****.***
Urban Outfitters, Orlando, FL 07/2010 04/2014
Sales Associate
Women’s Accessories associate responsible for all register transactions
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Responsible for tagging new merchandise from shipment, placing merchandise on the
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sales floor, and placing excess stock of merchandise in the back stock area
Communicate with team members about recent projects and future projects that need to
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be completed
Provide customer service to guests within the store and guests who call the store with
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questions and concerns
Women’s Accessories Team Leader
Acts as a manager in training using a three step program designed to prepare associates
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for manager positions
Responsible for delegating responsibilities to the department and following up with
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associates to ensure that projects are completed on schedule
Responsible for training new employees on store procedures, loss prevention, customer
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service, phone etiquette and register transactions
Works closely with managers and merchandisers to move and place product on the sales
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floor according to the Seasonal Floorset Booklet
Provides excellent customer service to guests
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Charlotte Rouse, Tampa, FL 04/2009 09/2009
Sales Associate
Responsible for register transactions and customer service
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Manage fitting rooms and locating shoe sizes for customers
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Cornell Fine Arts Museum, 08/2008-12/2010
Winter Park, FL
Work Study
Front desk secretary; answer phones, greet visitors, answer questions
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Coordinate activities for upcoming events: make copies, create excel spread sheets,
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labels, and posters
Manage Museum gift shop
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Process register transactions in Museum gift shop
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Handle art work and clothing; reframe paintings, polish and display silver
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Dunkin Donuts, Tampa, FL 06/2008 08/2008
Sales Associate
Responsible for sales, customer service and cleanliness of store
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Decorate all specialty cakes
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Handle cash register transactions
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04/2007 04/2008
Cold Stone Creamery, Tampa, FL
Team Leader
Supervise crew of 4 6 associates
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Responsible for shift opening/closing
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Manage money for store
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Make ice cream
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Decorate all specialty cakes
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Handle cash register transactions
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Contact this candidate