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Customer Service Manager

Location:
Hamilton, ON, Canada
Posted:
June 09, 2014

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Resume:

Kristen Fudge

* ***** *****

Hamilton On

L*T*N*

289-***-****

*******.*****@**.***

Objective: To use my customer service and interpersonal skills to make a

positive contribution to your company. I am looking to secure part-time

employment.

Experience:

Lids Lockerroom Limeridge Mall –Hamilton, On

Feb/2014 to

Present

Third key Holder

Job responsibilities include opening and closing the store, handling

money, dealing with nightly deposits, supervising staff, assisting customers,

Merchandizing product, and receiving stock.

Lids Limeridge Mall –Hamilton, On

Nov/2010 to

Feb/ 2014

Store Manager

Job responsibilities include oversee and schedule staff of 5 people. Plan and

coordinate store operations. Motivating a team to increase sales and ensure

efficiency. Merchandizing and following floor plans to ensure product is properly

displayed. Over the past three years I have worked at Jackson Square, Eastgate

Mall, and Limeridge Mall. Each move has been to further my abilities in the job.

Showcase Eastgate Square- Hamilton, On

March/2013 to

October/2013

Sales associate

Job responsibilities include merchandizing, price changing, using product

knowledge to help assist customers in finding the correct product for them.

Keeping the store presentable and tidy.

Subway Upper James- Hamilton, On

Sept/2008 to

July/2010

Shift supervisor

Job responsibilities included processing customer orders, payments, and

product food according to specified order. Helped maintain a clean environment

for customers and co-workers. Responsible key holder for nightly closing.

Kentucky Fried Chicken Upper James- Hamilton, On

May/ 2009 to

Nov/2009 and

Cashier

Job responsibilities included processing customers’ orders and payments.

Maintaining and clean work and dining environment. Providing excellence

customer service.

Education: Mountain Secondary School

60 Caledon Avenue, Hamilton, On

Ontario Secondary School Diploma

References:

Jason Beaulieu

District Manager- Lids

905-***-****

Rob LeBel

Store Manager- Lids Lockerroom

905-***-****

Chris Lang

Store Manager- Showcase

905-***-****



Contact this candidate