C ristina Shafer

**** **** *****, ********, ** **233

Cell: 330-***-**** Email: t acehux@r.postjobfree.com

CAREER OVERV IEW

Seasoned customer service and administrative support with 20+ years client interface and

experience in diverse areas including domestic and international freight logistics, accounts

receivable, credit approvals, retail, and legal administrative support.

C ORE STRENGTHS

Accelerated learner Excellent communication skills

Experienced Customer service Commit ted to effective solution

development

Prioritization and multi-tasking

Creative thinking

Exceptional organizational skills

Developed listening skills

WORK EXPER IENCE

Heavy Duty Towing Dispatcher 2013-2014

World Truck Towing and Recovery – Seville, OH

All aspects of customer service, intake, updates, collection

Dispatched heavy duty towing and roadside service

Administrative tasks as assigned by dispatch manager

Press Operator

Superior Cleaners – Medina, OH 2011-2013

C ristina Shafer

1730 Joan Drive, Hinckley, OH 44233

Cell: 330-***-**** Email: t acehux@r.postjobfree.com

Operated multiple presses simultaneously

Pressing all types of garments and household linens

Financial Services Representative

Primerica Financial Services - Lakewood, Ohio 2009-2009

Ohio L ife and Variable Insurance License

Sales - Insurance and financial products

C ustomer Service/Dispatch

Panther Expedited Services, Inc. - Seville, Ohio 2004-2009

Premium-Critical Freight Solutions Breakdown recovery

Quoting, bidding, booking, order

f ulfillment

Dr iver management and dispatching

Customer Service/Dispatch/Ready Mix Plant Operations

Mack Concrete, Inc. - Valley City, Ohio 1999-2003

Quoting, order entry and fulfillment Mix proportioning and batching

Dr iver management and dispatching Aggregate purchasing and

d isbursement

C ristina Shafer

1730 Joan Drive, Hinckley, OH 44233

Cell: 330-***-**** Email: t acehux@r.postjobfree.com

ACI/ORMCA Certified Concrete

Technician

EDUCAT ION REFERENCES

Associate Degree – 1991 Provided upon request

Academy of Court Reporting - Fairlawn, Ohio

Paralegal/Administrative Management

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