MCSE, MCP,CCNA,CNE, VMware, management .
Resume:
Mario Hernandez
New York, New York 10031-2527
**********@*****.***
Skills Summary:
Hands on Director/manager with several years of experience in the
Information Technology field for different types of companies. Strong
background in MS Windows, Cisco, telecommunication systems and management.
Experience in software, hardware, network and IT procurement.
Technical Experience:
Network architecture. Budget administration.
Hardware deployment. Contract negotiations.
Network Administration (software\hardware). Client/vendor relationships.
Telecommunication administration. Project Management.
Service\Helpdesk implementation. Quality assurance
monitor
Policy design and implementation. Business analysis.
Leadership and business management. Regulatory Compliance.
Accomplishments:
> Implemented a VMware solution into a Casino environment.
> Created and directed a Help\Service Desk support center to assist the
1500 users and VIPs in a 24/7 Casino environment.
> Directed the engineering team for a Casino floor with 5300 Electronic
gaming machines.
> Designed, implemented and managed the Windows server, SQL production
environment and the infrastructure (Electric\LAN\Voice) of new office
buildings in New York for IMG, BMW and the new 66,000 sq. ft Casino
floor expansion for Empire City Casino.
> Responsible for all IMG-TWI's WINTEL\Voice systems at the New York
Marathon and Fashion Week.
Planning, configuration and deployment:
> Planned, directed and Implemented Active Directory migration using
ADMT/PES and DELL Quest migration tool.
> Planned and administered remote locations for Fashion week in New
York, Los Angeles and London.
> Directed IMG-TWI IT teams to support the broadcast at the 2000
Olympics.
> Procured and setup all the computer\voice systems to support two new
BMW dealerships in NYC.
Strategic and project management as follows:
> Planned, Managed and Directed IMG projects of infrastructure
consolidation LAN VOIP for 2400 users in two different locations into
a single location.
> Planned and directed project for the setup of two new BMW dealership
facilities with 450 new users.
Relationship Building:
> Built friendly business relationship with vendors/Consultants.
Negotiation of contracts and rates for services and equipment.
Career Track Record:
December 2013 - March 2014 Senior Systems Network Engineer
Canon Business Services
460 West 34th Street
New York, New York 10001
> Administered, configured and maintenance a WINTEL domain 2008r2 native
mode environment, Exchange 2010, SQL, Lotus Notes servers using Power
Shell scripting, and upgraded/supported the VMware 5.1 and 5.5.
> Managed AD DS migration using ADMT/PES and Dell Quest AD migration
tool.
> Managed the framework for regulatory compliance SOX, GLB and HIPAA.
> Main point of escalation for operations and service related issues.
> Managed the data backups and restores integrity in a Network-attached-
Storage (NAS Dell Compellent) and performance monitoring Dell Foglight
performance monitor.
August 2008 - October 2013 Assistant Director\Manager of Information
Technology
Empire City Casino at Yonkers Raceway
810 Yonkers Avenue
Yonkers, New York 10704
> Setup, Configured and administered an AD PCI compliance mixed domain
environment of Windows 2003/2008 R2/Exchange 2003/2010 and SQL
servers, using scripting. Implemented/supported the VMware 4.1 and 5.1
with 300 VDI\RDS Desktops.
> Responsible for all systems management SCOM, Dell Quest Floglight and
deployment packages/patches SMS, SCCM and WSUS for
workstations/production servers.
> Directed, coached and motivated a team of 10 engineers and 3 analysts
direct reports on 24/7 365 Casino operation, supporting the backup
office network and gaming floor network.
> Responsible for research, procurement, and installation of all domain
infrastructure hardware/software/Data/Voice and services.
> Responsible an affective data backups, disaster recovery and business
continuity in a Storage-Area-Network (SANs HP LeftHand and Hitachi
storage).
> Responsible for performing systems capacity planning to monitor trends
to ensure that the systems are able to handle near and long term
growth, keep current systems and policies document.
> Administered and maintained all license agreements, warranties and
contracts for the hardware, software, services in the company and
vendor relationships.
> Managed and approved the Casino's IT budget and all the services
accounts (over $2 million).
June 2007- July 2008 Manager of Management Information Systems
A G Group - GP
6641-A South Dixie Highway
Miami, FL. 33143
> Managed and supported the WINTEL AD 2003/
Exchange/SQL/SharePoint/Blackberry Enterprise server's environment and
all data\VOIP related issues for HQ and remote offices all over the
states of Florida and Georgia.
> Managed and mentored 9 direct report engineers of the Information
System department.
> Managed and planned the disaster recovery, business continuity and
security initiatives for the data stored on the Network-attached-
Storage (NAS Dell Compellent) following the standards for HIPAA
compliance for the medial offices.
> Directed, installed, setup and administered of the Cisco Network layer
2 and 3 equipment.
June 2005 - June 2007 Senior Systems Network Engineer
BMW of North America
555 West 57th Street
New York, New York 10019
> Managed the Windows AD 2003/Exchange 2003/Citrix/Websense server
environment, all data related Data\voice issues and backups within the
Dealership
> Directed the Helpdesk support for 1500 users at three different
locations and mentor junior staff.
> Managed all the ADP (dealer services), DCSNET and CENTERNET servers
and VPN connections for the daily operation of the dealership.
> Managed, budgeted and authorized all the service accounts for the
dealership.
> Directed and managed all communication (data\voice) projects, planning
of renovation and new space constructions.
December 1997 - May 2005 Sr. Manager Systems Network Engineer
International Management Group
420 West 45th
street
New York, New York 10036
> Implemented and managed the Novell/NT4.0/2000/2003/Exchange 5.5 and
2003 enterprise server's environment and all data related issues
within the company.
> Supported an Enterprise multi-Forest AD environment with more 90
offices globally.
> Team lead of the NYC technical operation department with 28 direct
reports.
> Managed and supported all the voice\data networks wiring and equipment
including the Siemens and Avaya Definity prologix PBX, Intuity Audix
voice and a Definity IP solution VOIP for the company buildings.
> Directed and managed all Projects and planning of Data/Voice wiring
renovations, expansions in company properties and New York Olympus
Fashion week and Mercedes Benz Fashion show in Los Angeles and ING New
York City Marathon.
Technical and Applications Summary:
Platforms: Windows XP/7/8, servers OS NT/2000/2003/2008R2, Active Directory
DS, Exchange 5.5, 2003, 2007, 2010, SMS, VMware VSphere 4.1, 5.0, 5.1 and
5.5, Blackberry Enterprise Server (BES), Novell, GroupWise, Citrix
presentation server and clients, Linux clients and servers (Ubuntu, Mint,
Cinnamon, SUSE Enterprise and Samba).Applications support: Microsoft Office
2010, 2013 and 365. Project, Visio, SharePoint, Lotus suite, Websense,
Backups and replication software: ARCserve, Paragon, Symantec Backup Exec,
VM SRM, Symantec Antivirus, Trend Micro Antivirus, Dell open management, HP
Smart start, HP Insight control management, HP Openview, IBM/Netcool,
Artifax (Event management software), Rightfax, ADP, Dcsnet, Centernet, SAP,
Multimedia Games, Bally, Global cash (GCA), EGMs, ETGs and VLTs. Helpdesk
software (Web Helpdesk, helpdesk Pro, Magic, Track It, Remedy and BMC
Footprint).Systems Management: SMS, MOM, SCOM SCCM, WDS, WSUS, MS
Orchestrator. Cloud: SaaS, IaaS, MaaS, PaaS and EC2.Hardware: PC, Servers
HP Proliant DL360 G6, G7 and G8 Series Dell Power Edge 2900, 2800, M820 and
C6220. Digital Lineal tape (DLT), Direct attached storage (DAS), Network-
attached storage (NAS) Dell Compellent, HP Proliant ML, DL, Storage area
network (SAN) HP Lefthand P4300, HP Storage Works P4500 and Dell EqualLogic
PS100X array. Network: LAN/MAN/WAN, TCP/IP, Cisco Switches, routers and
firewall. Telecommunications: Siemens Rolm PBX, voice mail, Avaya Definity
Prologic, Audix, Panasonic, Mitel, Nortel and Toshiba
Qualifications and Training:
Universidad Mundial (UNPHU) The Training Camp
Universidad Pedro Henrique Urena Route 209
JFK, 5.5 KM Bushkill, PA 18324
Santo Domingo, Dominican Republic MCSE NT 4.0/2000/2003,
Exchange
Master's Degree in Electric Engineering. Technical Diploma.
Netcom Training Center New York University
350 Fifth Avenue Suite 717 School of Continuing Education
New York, New York 10118 100 Washington Square East
Novell Netware 3.X, 4.X and A+ New York, New York 10003
Network+, IP4, IP6 Computer Technology Diploma.
Citrix presentation server 4.0, 4.5
Technical Diploma/CCNA Cert.
VMware Training Center ADP Dealer Services
MicroTek 201 Main Avenue
90 Broad Street Clifton, New Jersey 07015
New York, New York 10004 System Admin, Payroll/Dealer
services
Technical Diploma. Technical Diploma.
Contact this candidate