Administrative Assistant Insurance
Resume:
A nita Meyers-Green
ALAMEDA, CA 94501
PHONE: 415-***-****
************@*****.***
Objective:
Commit ted and motivated Administrative Assistant with exceptional customer-relation and decision-making
skills. Strong work ethic, professional demeanor and great initiative. Energetic and reliable Administrative
office skills while working with a diverse group of people.
Employment H istory:
A dmin Assistant
07/1998 – 10/2012 UCSF MED CTR 400 PARNASSUS AVE, SAN FRANCISCO,
CA 94143
Strictly followed all federal and state guidelines for release of information. Wrote clear and detailed clinical
p hone messages for physicians. Directed patient f low during practice hours, minimizing patient wait time.
Acquired insurance authorizations for procedures and tests ordered by the attending physicians. Retrieved
physician correspondence from dictation service and made edits when necessary. Scheduled patient’s
appointments. Completed registration quickly and cordially for all new patients. Demonstrated knowledge of
H IPAA Privacy and Security Regulations by appropriately handing patient information. Confi rmed patient
i nformation, collected co-pays and verified insurance. Consistently informed patients of their financial
responsibilities prior to services being rendered. Remained up-to-date with all insurance requirements,
i ncluding the details of patient financial responsibilities, fee for service and managed care plans. Prepared
and attached all required claims documentation including referrals, t reatment plans or other required
correspondence to reduce incidence of denials. Efficiently performed insurance verification and pre-
certification and pre-authorization functions. I have worked 14 years in the Cardiology Department at UCSF
M ED CTR, heart t ransplant, electrophysiology, congestive heart failure & congenital heart patients. I have
extensive knowledge of medical, medicare eligibility as well as H MO,PPO insurance. I have handle a large
volume of incoming/outgoing phone calls. Knowledge of IDX,EPIC,APEX system.
Education H istory:
Issuing institution location Qualification Course of study
Occidental College (Upward Bound Study) Pasadena, Ca 1 year of college Anatomy,
Psychology
Certifications:
Title Issuing Organization Completion Date
APEX CLASSES UCSF MED ICAL CTR 06/2012
Courses in the following fields:
1)Schedule/Registration-200
2)Schedule/Registration-300 (Front desk)
3)Referrals/Authorizations
4)Medical office Staff-AMB
References:
Delores Hickman, Admin Assist
UCSF MED CTR
5353 Mission Bay Blvd
S.F., CA 94143
Known for 7 years
Valerie Bosco, Nurse/MD
UCSF MED CTR
5353 Mission Bay Blvd
S.F., Ca 94143
Known for 13 years
Audrey Lavales, Admin Assist
UCSF MED CTR
400 PARNASSUS AVE
S.F., CA 94143
Known for 12 years
Charles Witherell, Nurse RN
UCSF MED CTR
400 PARNASSUS AVE
S.F., CA 94143
Known for 14 years
D r. Nelson Schiller,MD
UCSF MED CTR
5353 Mission Bay Blvd
S.F., CA 94143
Known for 14 years
France Tom, Admin Assist
UCSF MED CTR
400 PARNASSUS AVE
S.F., CA. 94143
Known for 13 years
Dr. Melvin Scheinman, MD
UCSF MED CTR
400 PARNASSUS AVE
S.F., CA 94143
Known for 14 years
Dr. Rita Redberg, MD
U CSF MED CTR
400 PARNASSUS AVE
S.F., CA 94143
Known for 14 years
M icrosoft Office Starter 2010
Word Starter is open, so you can begin now to write a letter or create a
newsletter with graphics by clicking the File tab above.
Launch Excel Starter from the Windows Start menu to see how managing
your budget just got easier.
Online help is available at Office.com.
Need more programs or features? A different Office suite can be purchased
by clicking the Purchase button above.
Contact this candidate