Customer Service Sales Representative

Vicky Thomason

Territory Manager

Cleveland, GA

******@**********.*** - 706-***-****

To obtain a position with opportunities for advancement

WORK EXPERIENCE

Territory Manager

Premier Concepts - Bentonville, AR - February 2006 to September 2013

Supervisor: Bob Swanson, 678-***-****

• Responsible for 11 stores

• Performed monthly audits

• Completed and finalized zero sales reports

• Responsible for resetting modular

• Replaced outdated price tags

• Responsible for retail sales reports

• Represented different Food Companies

• Put up signage

• Sold products to department managers

• Responsible for retail sales reports

• Secured displays

• Zoned products

Customer Service Representative

Windstream Communications - Cornelia, GA - February 2002 to October 2005

Supervisor: Opal Briggs, 888-***-****

• Answered all incoming calls

• Clarified and presented bills and new services to customers

• Set up internet services

• Responsible for selling phones, DSL, and Dish Network packages

• Responsible for placing orders for new phone services through computer programing

• Completed credit checks

• Provided excellent customer service

• Took payments on accounts

• Took different calls for call center

• Changed services on existing accounts

• Explained products and services

Human Resource Assistant/Logistic Clerk

Atlas Cold Storage - Gainesville, GA - June 1999 to February 2002

Supervisor: Karen Reece, (770) 531- 9800

• Assistance within new hiring

• Conducted safety meetings

• Monitored contract to reduce company spending

• Assistance regarding workers' compensation and insurance

• Assisted with purchasing

• Helped with insurance, checked on claims

• Verified employment eligibility with social security

• Sent out Cobra papers

• Checked references

• Helped with workers compensation

• Also helped with logistics/checking on different shipments

Shipping/Receiving/Supply

Mt Vernon Mills - Alto, GA - October 1977 to June 1984

Supervisor: Betty Bohannon 706-***-****

Ordered parts for machinery

Shipped out all products from with-in plant

Received all incoming packages for plant

Distributed parts to technicians

Processed purchase orders

Responsible for Inventory

Opened packages with parts/put in bins

Other Experiences/skills:

• Superior customer service skills

• Resolution oriented

• Dependent, reliable and trained in ease of doing business

• High volume sales representative

• Proficient in exceeding sales goals and company expectations by expanding client base while maintain high

standards of customer service

EDUCATION

Habersham Central High School - Mount Airy, GA

Business Administration

Truett McConnell College - Cleveland, GA

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