Customer Service High School
Resume:
Tyresa Smith
Bridgeport CT, 06606
************@*****.***
Objective:
To seek an entry level position in your facilities while pursuing a secondary
education for the purpose of obtaining a degree in business management
Experience:
Cablevision; Shelton CT; January 2012 April 2014
Customer Service
.Going over bills
.Upgrading and downgrading services
.Troubleshooting OV and TV services
.Transferring numbers from different providers
.Assisting with payments
.Transferring numbers from one address to another
.Setting and canceling appointments for services
.Setting up account pins
.Assisting with PPV and VOD orders
Aerotek Temp Agency; Hamden CT; September 2011 January 2012
Temp for Cablevision
Customer Service
.Going over bills
.Upgrading and downgrading services
.Troubleshooting OV and TV services
.Transferring numbers from different providers
.Assisting with payments
.Transferring numbers from one address to another
.Setting and canceling appointments for services
.Setting up account pins
.Assisting with PPV and VOD orders
Stop and Shop; Westport CT; August 2008 September 2011
Cashier/Courtesy Desk
.My duties are helping customers when and providing a safe environment for them
.Ringing out cash, credit and check transactions. As well as making sure they are
satisfied and providing great customer service
.Western Union money transfers
.Money order transactions
.Cashing payroll checks
.Exchanging and returning items
.Opening up new Stop and Shop cards
Lord & Taylor; Trumbull CT; December 2010 January 2011
Seasonal Sales
.Helping customers find clothing for their everyday needs
.Ringing out all types of transactions
.Opening up Lord and Taylor credit card accounts
.Cleaning out fitting rooms and restocking the shelves
.Assuring that all customers are happy and their shopping trip is easy going
Summer Camp Program; Bridgeport CT; July 2006 August2006, July 2007 August
2007, and July 2010 September 2010
Seasonal Camp Counselor
.Being a role model to younger kids
.Helping them with work assignments
.Making sure they are safe while under my supervision
.Assisting other counselors when needed
Education:
Central High School; Bridgeport CT; September 2006 June 2010
Honor Roll Student
•
3.2 G.P.A
•
Diploma received
•
References:
Jeremy Wilson
•
Cablevision
Monica Williams
•
Cablevision
Skills:
Microsoft Word
•
Internet Savy
•
Email Savy
•
Further Information:
I am a well rounded person with everything that I do in life. I try my best to achieve
my goals and always stay on the right path to success. Putting first things first is a
major priority in my life. What needs to be done will be done at the appropiate time
that's neccessary. You will find that I am also a very hardworker and strive to
accomplish my goals and have the finer things in life. I interned in a office at school
for three years and have alot of experience with technology and will be honored to
work within your facilities. I also have alot of abilities and learn very quickly.
Contact this candidate