Manager Management
Resume:
ERIC JOHANSON
Stafford, VA 22556
E-Mail: *************@*******.***
Professional Profile:
Senior Facilities Manager: Ability to manage diverse teams and achieve
objectives. Strong communication and analytical skills. Accomplished at
working in high profile buildings. Practiced at working with union
personnel. Familiar with Maximo software platform. Adept at working in
large corporations, government, and educational institutions.
MANAGEMENT SKILLS:
Facilities Management . Cost Control . Negotiation . Capital Budgets .
Project Management
Team Leadership & Development . Maintenance / Repair Management . Vendor
Relations
Procurement . Organizational Development . Strategic Planning . Leasing .
Tenant / Landlord . Policies Procedures . Business Continuity . Residential
Property Management . Quality Assurance and Sustainability program
implementation.
PROFESSIONAL EXPERIENCE:
Senior Location Manager: Corporate Headquarters; CSC Computer Science
Corporation 2011-Present Responsible for all aspects of building management
and facilities services for corporate campus. Restructured facilities
department and customer services for CSC Corporate Headquarters. Provide
strategic and operational oversight for facilities operations,
housekeeping, dining services, and Conference Center operations. Reduced
operating budget by $ 2.5 million dollars. Eliminated corporate dining
subsidy from $ 500,000 loss to profitable operation. Established emergency
management procedures, instituted vendor management policies. Provided
oversight for capital projects and department budget management. Directed
energy management initiatives. Provide oversight for vendor contracts.
Established department financial practices. Developed working relationship
with CEO, and Level 2 executives.
Director of Facilities Management: British Embassy 2005 - 2011 responsible
for all aspects of facilities management for 210,000 square feet of
commercial office space, 40,000sqft historic residence for the British
Ambassador, 100 residential properties. Building critical systems, BMS,
HVAC, electrical, plumbing, health and safety standards, develop and
implement administrative policies, strategic planning, and business
continuity. Direct all activities related to energy management, planned
maintenance, preventive and deferred maintenance programs, ensure audit
compliance, interact with community and professional groups, formulate and
implement sustainability initiatives, . Project management, warehouse
operations, administer operating budget. Direct vendor bid process and
contract negotiations. Liaise with Estates Directorate in U.K. regarding
strategic initiatives and asset development.
General Manager Business Operations: Professional Property Management 2004
- 2005. Developed operational business plan for management firm consisting
of 850 properties. Supervised accounting, renewals, and leasing, marketing,
and maintenance departments. Performed all human resource functions for
company including; evaluations, merit raises, set wage scales, hiring
personnel, developed employee guidelines. Implemented and supervised
application processing procedures. Developed vacant property inspection
system, processed security deposits, responded to tenant and owner
concerns.
Eric Johanson
Facilities/Operations Manager: Heller's Bakery 1994-2004. Responsible for
all operations of multi-unit retail bakery. Increased sales 32%. Project
management. Set financial and operational goals. Developed marketing
strategy, sales forecasting, established wholesale department. Established
point of sale controls. Oversee accounts payable, receivable. Created
secondary retail locations. Product development and quality control.
General Manager: Domino's Pizza Inc, Team Washington 1989-1994. Managed
three franchise stores. Trained and managed 38 employees. Rookie Manager of
the Year for the Mid-Atlantic Region of the United States, 1991. Manager of
the year, Team Washington 1992. Nominee for National Manager of the Year
1993. Recipient of four franchise awards for being the most positive
influence in the training and development of four fellow managers during
their career. Nine time recipient of Franchise Store of the Period. Two
time recipient of the National Gold Medal Award for demonstrating
operational excellence during the awards year.
Facilities Manager: Wagner College. 1986-1989. managed the rental of all
campus facilities for conference events. Marketed conference facilities,
negotiated vendor contracts, rental agreements, food service contracts,
transportation services, audio visual services, lodging, security, accounts
payable/receivable, interact with union services; housekeeping,
maintenance, established lease rates. Managed student dormitory.
EDUCATION:
Wagner College. New York.
Bachelor of Science Degree-Business Administration
Masters Degree - Business Administration
Member - International Facilities Management Association
Contact this candidate