Systems engineer with over 10+ years of professional work experience

JITHESH K

Email: acehas@r.postjobfree.com Mobile:+91-996*******

PROFESSIONAL SUMMARY

Systems engineer with over 10+ years of professional work experience configuring Intel Based Servers, Server Repairs,

Windows OS Installation, Windows Systems Administration, HYPER-V Administration, VMware Administration, Server

Storage volume capacity management, Project management, Windows Cluster Administration, IIS Administration, Citrix

Administration, SOX Security Audits, Server Patch Management, File System Administration, High-end Datacenter

support, UNIX and Linux server administration, LAN&WAN Networking, Software Package Distribution, Application

Management, Remote Administration, Handling ticketing tool and ITIL process. E xcel in team collaboration, solution

brainstorming and exceptional customer service skills.

EDUCATION

Government of Kerala, Board of Technical, 2001-2004

Diploma in Electronics Engineering

University of Calicut, Kerala, 1999-2001

Pre-degree in Science and Mathematics

CERTIFICATIONS

• Microsoft Certified Solution Associate – WIN 2K8

• Microsoft Certified Technology Specialist (MCTS): MS Exch 2007 – Configuration certification

• MCSE (Microsoft Certified System Engineer) – WIN 2K3 & MS Exch 2K3

• IBM Midrange Storage Technical Specialist

• ITIL (V3 Foundation)

PROFESSIONAL EXPERIENCE

MphasiS Ltd (An HP Company) 07/2010 to Present

Senior Principal Infrastructure Engineer

• Configure HP and DELL enclosure and blade server hardware

• Install, up-grade, configure and repair of Microsoft Windows Server 2003, 2008, 2008R2, 2012, Core

• Microsoft Hyper-V and VMware vSphere

• AD DS, DNS, DHCP, DFS, FSRM, IIS, WDS, File & Print services, GPO, WSUS

• Microsoft Fail-over clustering

• Server automation via HPSA, PowerShell, SCCM, Quest automation tools

• P2V, V2V migrations and Server decommissioning

• TSM and Symantec Backup servers

• SOX Security Audits and remediation

• Vendor coordination

• Ticketing tools, ITIL process(Incident, Problem and Change) and Remote support

• Strong analytical and problem solving skills along with organizational skills and attention to detail

• Effective communication skills, ability to work well within a Large dynamic teams

• Energetic self-starter with strong communication skills; work well independently or on a team

TATA Consultancy Services Limited 11/2007 to 07/2010

IT Analyst

• Configure HP and DELL enclosure and blade server hardware

• Install, up-grade, configure and repair of Microsoft Windows Server 2003, 2008, 2008R2

• Microsoft Hyper-V and VMware vsphere

• AD DS, DNS, DHCP, DFS, FSRM, IIS, WDS, File & Print services, GPO, WSUS

• Microsoft Exchange Server 2003 and 2007, LCS, Blackberry, Good servers

• Citrix XenApp, MetaFrame Presentation servers

• NetApp, MS Data protector, HP Data Protector and Symantec Backup servers

• Storage installation and administration

• SQL server 2005 and 2008

• SOX Security Audits and remediation

• Remedy and CA ticket tool

• Lead engineer on documentation and diagrams (linked into monitoring software for NOC). Representative to change

control and project leader for updates and status to senior management.

• Worked as senior engineer on all issue escalated from L2 and NOC

HCL Infosystems Ltd 06/2004 to 11/2007

Customer Engineer

• Installation, Configuration of Hardware and Fine-tuning of Windows and Unix server/desktop operating systems,

applications and software’s

• Performance management & system recovery

• Providing High Availability solutions

• Periodic maintenance for better system performance

• Site design, Planning and preparation

• Networking configuration and administration

• System diagnostics and troubleshooting

• To support the different types of hardware and peripherals

• Storage installation and administration

• Updating the Customers about the emerging technologies

• Arranging Training to Internal Employees and External Customers as per the requirement.

• Resolving the customer’s Technical problem in time and submitting the reports

PERSONAL DETAILS

Date of Birth : March 21, 1984

Nationality : Indian

Passport Number : G0752194

Visa : H1B USA Work Visa (2013-16)

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