Customer Service Administrative Assistant
Resume:
Angela Harris Toney
Wilson, NC 27893
*******@********.******.***
WORK HISTORY
*/**/**-******* ****** County Schools-Wells Elementary School,
Wilson, NC
Teacher Assistant
Assisted third grade teachers with maintaining centers, classroom
management, and provided assistances to Reading Specialist for reading
groups M-T-W-H, along with other duties as requested
8/15/2011-7/31/13 Wilson County Schools- Stantonsburg
Elementary, Stantonsburg, NC
Instructional Assistant
Assisted two second grade classes along with M-T-W guided reading sessions
for fourth grade. I help teachers with classroom management and behavioral
issues. General Instructional Assistant duties as assigned.
4/01/2010-7/18/2011 Sallie B. Howard School of the Arts and
Education, Wilson, NC
Teacher Assistant
Maintained homework folders; assisted with lesson plans; created bulletin
board; small reading groups; copies for lessons; classroom monitor; parent
meetings with teacher; lunchroom monitor; substitute for other classes;
order supplies; work in centers with kids; Administered disciplinary
protocol for disruptive students.
4/01/2008-3/12/2010 City of Wilson, Wilson, NC
Administrative Assistant-Human Resources
Departmental Payroll, maintained HRMS database for personnel records,
processed unemployment claims required forms, reconciled invoices, enforced
personnel policies and procedures, transcribed grievance hearings,
reconciled bank card statements for department, responsible for bill
payments, performed reference checks, maintained AS400 database
11/15/2005-3/31/2008 City of Wilson, Wilson, NC
Administrative Clerk-Public Works
Greeted the visitors into the City of Wilson Operation Center. Personal
secretary for the City Engineer. Maintained AS400 database functions.
Responsible for departmental payroll, reconciled invoices, reconciled bank
card statements, creating purchase orders, ordering supplies, typed various
correspondence, setting meetings, arranged travel plans, assisted in areas
as instructed
3/1/2004-11/14/2005
Administrative Assistant Ambassador Personnel, Wilson, NC CITY OF
WILSON Gas Dpt. Payroll, Maintained accounting Utility Spreadsheets for
cost analysis, typing, filing, Monitor SCADA readout, Assist GIS Technician
with Gas Tap Drawings, maintained AS400 database
12/1/2000-10/5/2003
Processing Services Associate III B B & T, Wilson, NC
Processed insufficient funds payments for district, maintained general
ledgers, reconciled discrepancies with incoming checks, processed daily
bank deposits, maintained Collection Agencies database, Customer Services
for district branches and collection agencies, filing, data entry
EDUCATION
Barton College- Currently Enrolled in the Bachelor of Liberal Studies
Curriculum; Minor in Business Management
North Carolina State University-Education General Studies; Transfer Student
Extensive computer training in MSWORD, POWERPOINT, ACCESS, and EXCEL and
Customer Service Etiquette
Data entry- 10 key by sight
Excellent mathematical computation skills
Basic Accounting skills
HOBBIES
Reading mystery novels
Seek and Find Word Puzzles
REFERENCES
Available Upon Request
Contact this candidate