Process Executive

CURRICULUM VITAE

Name: M.Radhika

Email: *******.********@*****.***

Mobile No: 812-***-****

permanent address:

FLOT NO: 507, SVVJ MANSION

COMPLEX, ROAD NO-04

MIG: 401-404, KPHB COLONY,

HYDERABAD

500072.

OBJECTIVE:

To place myself is an environment in which my creative

abilities can be utilize to the maximum advantage of the company in which I

am chosen to work and to constantly learn new skills, acquire knowledge of

the latest.

EDUCATIONAL QUALIFICATION:

Year Of Board/University Percentage of

Qualification Passing Marks

B.Tech 2012 J.N.T.U

Hyderabad 58.00%

(C.S.E)

Intermediate 2008 Board of

(M.P.C) Intermediate 73.4%

Education, Andhra

Pradesh

S.S.C 2006 Board of

secondary 62.83%

education, Andhra

Pradesh.

PROFESSIONAL EXPERIENCE:

. I had 2 years of experience in BIO TECH as customer support executive

for in-bond process.

. I had 1 year Experience in TBSS for Non-Voice Email-process.

JOB PROFILE :

Providing end to end resolution to the customers

SPOC for the key process

Training and Auditing the new associates on critical tasks.

Delegating the work to the Team associates.

Auditing the Transactions and dealing with the Escalated issues.

ACHIEVEMENTS :

Recieved 'Star of the month Award'held by the team in TBSS and won

applauds.

Recieved 'WOW Award' for the outstanding contribution towards the success

of the team.

Recieved 'Best Quality of the Month' Award for the best performance.

PERSONAL PROFILE:

Name : M.Radhika.

Father's Name : M.Rajendra Prasad.

Date of Birth : 17/04/1991.

Sex : Female.

Marital Status : Unmarried.

Nationality : Indian.

Religion : Hindu.

Language Known : Telugu, English and Hindi.

Hobbies : watching TV.

Date:

Place: Hyderabad. (M.Radhika)

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