Sales Representative

T h e o l a Wo o d h o u s e

*** ******** ****, ********, ** 08873 C: 732-***-**** aceh5c@r.postjobfree.com

Objective: To secure a challenging position offering skill development, diversification and growth opportunities

where I can utilize my interpersonal, organizational and communication skills

Skills include:

• Knowledge of Fannie Mae & Freddie Mac

Guidelines, FHA, VA, USDA Rural Development

Loans, 203k & 203ks

• Emailing, faxing and, generating letters through

CRS, Sales forces, datatrac, and encompass

• Excellent organizational and time

• Ability to order payoffs, mortgagee clause management skills

updates, order condo/PUD questionnaires, order

• Proficiency with MS Office, including Word,

credit supplements through Kroll and CBC, order

Excel, PowerPoint

SSA Verifications, order tax transcript/4506T

• Ability to organize resources and establish

• Ability to work seamlessly with all levels of the

priorities

organization

• Knowledge of One-time Closing

• Excellent written and verbal communication

• Effective organizational, problem-

skills and professional phone etiquette

solving, and analytical skills

• Self-starter, able to work autonomously and able •

to operate with minimal supervision in a highly

visible, fast paced environment

• Ability to plan, develop, and coordinate multiple

Projects

EXPERIENCE

American Financial Resources

Jr. Loan Processor (4/2013 –Present)

• Collect documents from borrowers to start the process of their Mortgage loan application once in

underwriting.

• Follow- up with clients to collect all documents necessary to close loan

• Assist loan officers and underwriters by ensuring the timely and accurate processing of mortgage application.

• Review and verify borrower’s income, credit reports, employment histories, property appraisals and title

insurance information to prepare loan applications for underwriting submittal.

• Ensure compliance with company policies, underwriting guidelines and lending-program requirements.

• Processes external and internal payoffs for old mortgages and lines of credit

• Reviews and arranges file in proper stacking before submitting to underwriting

• Interface with attorneys and loan officers to ensure all documents were in place before closing date

• Mails the letter of approval and denial to the applicants

• Records data on the status of loans like number of new applications, approved loans, canceled, or denied,

using computer

Stafford Communication

Consumer Affairs Representative (10/2011-4/2013)

• Process fulfillments (refunds or replacements) for consumers through emails, letters, mails and/or telephone

promptly, accurately, and efficiently

• Recognizing Adverse Events, Product Quality Complaint, & Package Complaint

• Answer phone calls through an ACD phone system

• Log consumer’s information into CRS system while maintaining dialogue

• Confirm consumer’s information (name, account numbers, claim numbers, contact information, etc…)

• Assist with other projects or task when instructed by management

Premiere Response

Johnson and Johnson Recall Project

Consumer Affairs Representative (6/2011-10/2011)

• Listened attentively to calls that were placed to Johnson and Johnson by consumers during the J&J children

medicine recall

• Coded calls between J&J representative and consumer as Adverse Events and/or Product Quality Complaint

• Flagged and properly documented Adverse Events for FDA/auditing purposes

• Documented medicine(s)that consumers complaint involved in the Adverse Events

• Verified consumer’s contact information before submitting files

Mobile Mini, Inc.

Assistant Dispatcher (9/2010-1/2011)

• Supported sales reps by coordinating their client’s deliveries and pickups

• Planned and schedule then print, fax and/or email driver’s routes for deliveries and pickups

• Planned and prepare documents (reports, records) for the purpose of answering questions and recording

actions

• Emailed and/or fax documents to corporate, managers, and sales representatives

• Handled routine details and phone inquiries not requiring immediate attention of supervisor(s) for the purpose

of efficient department operations

• Supervised 7-10 drivers in the absent of dispatch manager

Sales Representative (6/2009-9/2010)

• Managed a data base of over 300+ by assisting to custom fit Mobile/Security Offices and Storage units for

onsite project management

• Provided clients and prospective clients with product information and cost factors for rental, purchase and

availability of products

• Provided quotes, process credit applications for approval, upon approval convert quotes to contracts through

Sales force promptly, accurately and efficiently

• Faxed, mailed, and/or emailed, quotes and contracts to customers for signature

Administrative Assistant /Receptionist (9/2008-6/2009)

• Answered all general calls coming into the office, screen them and direct them to the proper extension

• Greeted visitors, clients, visiting colleagues or anyone who enters the premises

• Supported Sales Reps by filing, faxing, shredding, mailing and/or, emailing, client’s quotes, credit

applications and/or contracts

• Verified that all documents have client’s signature

• Sorted the incoming mails and posted the outgoing mail

• Signed for deliveries and sent packages out promptly using multiple mail services.

Allied Barton Security Service (7/2006-9/2008)

Security Office

• Patrol Johnson & Johnson premises to prevent and identify signs of disturbance and ensure security of doors,

windows, and gates

• Answer alarms and investigate disturbances.

• Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas

• Circulate among visitors, patrons, and employees to preserve order and protect property

• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of

unauthorized persons, or unusual occurrences

.

EDUCATION

Rutgers University, Newark, NJ (9/2006-5/2009)

Bachelors of Art, Major in Criminal Justice

Contact this candidate