Customer Service Sales

Ather Ahmed Shaikh

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** ********* ***** ? Brampton, ON L6P 3S7 ? 647-***-****

*****.******@*******.**

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. To obtain a position, where I will utilize the knowledge and skills I

have acquired through my years at Ryerson University and the

workplace, to make a positive contribution to the company.

. To learn new skills and face any challenges I may face when working

with the company.

. To build a successful career in the field of Mechanical Engineering.

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. Excellent communication skills: Acquired through time spent in

workplace as well as in my years at University.

. Strong work ethics: Punctual in completing given tasks in given period

of time, as demonstrated in my time spent in the workplace and

university.

. Specialties: SolidWorks, C-Programming, Matlab, Microsoft Office Suite

(Excel, PowerPoint, Word), Adobe Creative Suite, Logger Pro.

. Customer Service: Able to successfully deliver a high level of

customer service, as reflected in the positive response I received

from my previous managers/supervisors.

. Sales: Able to successfully close sales, and this is reflected in

through my time in the workplace, as I consistently retained a high

number of sales per shift.

. Multilingual: Aside from English, I am able to communicate in Urdu,

Punjabi, and Hindi.

. Excellent leadership skills: Acquired through time spent working as

the Director of student affairs of the AMSA student group at Ryerson

University, as well as through working on team projects throughout

time spent at Ryerson University.

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Ryerson University - Mechanical Engineering (Bachelor of Engineering)

Toronto, ON

September 2012-

Present

. Pursuing a B.Eng degree with a Mechanical Engineering Major, over the

course of 5 years.

. Expected Graduation - April 2017

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AMSA (Ahmadiyya Muslim Students Association) Ryerson - Director of Student

Affairs

Toronto, ON

September 2012-

Present

. Responsible for organizing and managing various multi-faith symposiums

and exhibitions on campus, with a minimum of four events per semester.

. Given responsibility of promoting and advertising events through

prints ads and social media, as well as controlling and overseeing

budget of the event of approximately five hundred dollars.

. Have conducted eight events up until now, with an audience of

approximately 150-200 people in attendance.

. Events were covered by Ryerson University newspapers such as the

EyeOpener, as well as journalism students.

ElectroShack - IT Associate

Woodbridge, ON

May 2013-September 2013

. Attended to approximately thirty-five customers on a daily basis.

. Was responsible for ensuring that all of customer's technical PC

issues were solved, such as hardware issues, software issues, etc.

. Resolved computer related and phone related issues on a daily basis,

as well as sold approximately two hundred dollars worth of merchandise

per shift.

Knoll (Modern Furniture Design for the Office & Home) - Assembler

North York, ON

June 2012-September2012

. Was responsible for ensuring that the daily production line meets its

target.

. Achieved recognition from the Supervisors/Managers.

Stoke Damerel Community College - Teacher Assistant (Volunteer)

Plymouth, Devon, UK

May 2006-June2006

. Responsible to assist students with their work and taking attendance.

. Conducted surveys with teachers in school.

. Worked with schools IT Technician to fix software and hardware

problems.

Young Enterprise Learning by Doing - Director of a Young Enterprise Company

Plymouth, Devon, UK

September 2005-April 2006

. Responsible to name and design a company logo, draw up the blueprint

for the brand and devised a marketing plan for the company.

. Competed against the clock to think up, design, plan, build and

promote a prototype product.

. Achieved certified acknowledgment for being a director, and obtaining

practical experience of the world of work.

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. Class G2 Driver's Licence

. WHMIS (Workplace Hazardous Materials Information System)

. EHS (Environmental Health & Safety)

. HSL (Health & Safety Law)

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Ahmadiyya Muslim Community - General Volunteer

Maple, ON

April

2003-Present

. Have participated in various events as a volunteer throughout the

years: Symposiums, Exhibitions, Blood Donor Clinics, Elections,

General Meetings, Food-Collection, etc.

Run For Vaughan - General Volunteer

Vaughan ON

May 2011-

Present

. Responsible for promoting the event, as well as setting up the race

course.

. Promote "Run for Vaughan" through print ads and social media prior to

the event, marshal the run on the day of the event, and ensure that no

discrepancies arise.

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American Society of Mechanical Engineers - (ASME)

Ryerson University

April 2014-

Present

Society of Automotive Engineers - (Formula SAE)

Ryerson University

January 2014-

Present

Objective

Skills

Education

Work Experience

Extra-Curricular Experience

Activities

Licenses and Certificates

Contact this candidate