Customer Service High School
Resume:
Dwan West
Allen, TX ****3
**********@*****.***
Professional Driver with over 5 years’ experience in delivery, customer service and on-site shredding, Maintaining records and
resolve customers’ needs focusing on customer satisfaction. Class A Commercial Driver’s License holder .
Professional Experience
Fed-ex
Plano, TX
Pickup & Delivery Courier
11/26/2012-Present
Provide courteous and efficient delivery and pick-up of packages and Fed-Ex Office customer
Orders, checks shipments for conformance to Fed-Ex features of service, and provides related customer service
Functions.
Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of vehicles is
conducted.
Receive route information from a centralized dispatcher and the dispatcher will have the ability to add or remove stops from the
route as needed.
Maintain records of all ship tickets and mileage and perform pre-trip and post trip inspection of the vehicle to make sure it is
operable.
Bny Mellon
Richardson, TX
Expeditor
10/2011/-04/2012
Process incoming on a mail sorter in a timely manner, Separate unsorted mail and place all mail in appropriate Boxes.
Adhere to company guidelines regarding safety procedures and mailing guidelines.
Keep a record of all registered mail and hold it in the Mail room until it is claimed and signed for by the resident.
Monitor and document all damaged and tampered mail.
Comply with all State and Federal guidelines related to mail handling safety and Troubleshooting multi-function device
machines.
Assured Document destruction
Las Vegas, NV
Shred route driver
08/2006-06/2009
Meet the needs of residential and commercial customers on an assigned route.
Drive to client’s place of business to shred their sensitive documents on site while demonstrating
Safe driving skills.
Act as the main contact person between our customers and the company.
Lift and push shred containers weighing 60+ pounds.
Take direction from supervisor and site manager and adhered to all safety procedures.
EDUCATION
High School Diploma
ADDITIONAL SKILLS
Ability to work long hours
Ability to complete loads as dispatched
Will pass dug test
Current DOT medical card
Certificate of Fed-ex Smith system safe driving course
LICENSES
Class A Commercial Driver’s License
Contact this candidate