Sales Representative Customer Service

Location:

Posted:

June 09, 2014

Nikko Laochua

Summary

Creative, organized and experienced in a professional office environment. Focused

and detailed with strong oral and written communication skills. Self -directed team

member with ability to produce accurate work in a deadline driven environment.

Education

Walsh College, Troy, MI September 2011- March 2013

Bachelor of Business degree in Marketing

Coursework includes: Consumer and Buyer Behavior, Marketing Research, E -

Marketing, Customer Relationship Management & Strategic Marketing

Management.

Experience

LVE Construction, Macomb Township, MI

Contractor, April 2012 – June 2014

Utilized experience and knowledge to build customer relationships, increase

sales, and promote LVE services.

Estimated project costs & provide excellent customer service .

Kohl’s, Clinton Township, MI

Sales Associate, May 2011 – April 2012

Promote and cross sell products and services.

Excellent problem solving abilities, assisted customers with sales questions.

Promoted Kohl’s charge card discounts and savings.

Graphic Communications, Clinton Township, MI

Sales Representative, July 2010 – November 2010

Performed market research on products and competitors.

Attended networking events & coordinated meetings with business clients.

Produced estimates, negotiated deals and cold called businesses to gain new

leads.

KLM Creative Solutions, Shelby Township, MI

Marketing Intern, April 2010 – August 2010

Collaborated with referral groups to meet business contacts and increase sales.

Planned and promoted company events.

Increased brand awareness with web design and social media.

Skills & Expertise

Microsoft Office Web Design Social Media Adobe Photoshop