Customer Service Engineer

S wati Arora

**, **** ******, ***********-****** 647-***-****

**************@*****.*** https://www.facebook.com/swati.arora.75

An Electronics and Communications Engineer going to be an HR graduate. I am a passionate

young professional who seeks for opportunities to explore her skills and learn from various

experiences in the field of my interest.

Work-related Experience

Trainee

BSNL, India Jul. 2011- Dec. 2011

(The largest govt. aided Telecom Company in India)

• Worked as a backend engineer in broadband and Wifi section

• Customer relations

Trainee

Aditya Telecom Solutions, India May 2009 – Jul. 2009

(Training institute for young professionals)

• Designed and created SIM cards

• Checking of Base Trans-receiver Station (BTA)

Education

Business Administration with majors in HR

Sheridan College, Canada Expected July

2014

Bachelor in Electronics and Communications 2012

Amritsar College of Engineering and Technology, India

Other Experiences

• Certification in Linux and security from HCL (Hindustan Computers Limited)

• Member of CPA ( Canadian payroll association)

• Coordinator of Prayas, the inter youth college festival

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• Coordinator of college Technotronics club

Skills

Linux

CAD Software

MS Word

Engineering Drawing

MS Powerpoint

MS Excel

Human Resource Management

C language

Marketing

C++ language

Public relation

Customer service

Payroll

Accounting

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