Sales Training

Dear Sir/Madam,

Please consider my information for positions in the areas of human resource training, instructional

systems design or performance improvement that exist within your organization. Having completed

a master’s degree in instructional technology from East Stroudsburg State University and I am

currently seeking opportunities in the training field in an entry level position. A significant part of

the instructional technology program at East Stroudsburg University includes courses in the

expanding field of human performance technology – HPT. HPT is an expanding field because not

all performance problems are resolved by training interventions; training may be one of many

possible solutions to a performance dilemma.

Although my experience in the field is limited, I am resourceful and will be an asset to any

organization seeking to add a professional to their team. My desire is to assist organizations in the

human resource training and development or performance improvement area.

Sincerely,

Sophia Samuél

114 Cabanna Lane EAST STROUDSBURG, PA18301 570-***-**** ******.******@*****.***

Career Objective:

To secure an entry-level position within the field of Instructional Technology which offers personal and

professional career advancement in training and development area.

Highlights of Training and Development Qualifications:

Learning needs assessment, job/task analysis, learner and environment analysis, instructional

systems design models for program design and development

• Managing organizational change, systems theory as it applies to organizational training and

consulting

• Human performance improvement consulting, learning and instructional theory, product and

program evaluation (formative, summative, confirmative)

Related Skills:

• Master of Education, Instructional Technology.

• Trained in the design and development of instructional programs using current instructional

systems design models of instructional technology.

• Taught self-improvement seminar at main D2L.

• Technical writer for the Office of Disability Services at East Stroudsburg University.

General Skills:

• Used to working with a tight timeline

• Excellent oral and written communications skills

• Team oriented

• Ability to learn new tasks quickly and works independently

Professional Skill Sets:

• Possesses excellent interpersonal, written and oval skills

• Proficient in the use of instructional technologies

• Established easy rapport with customers/clients and personnel staff

• Excellent communicator, leader and problem solver in order to meet specific goals and

objectives who builds within a team

• Exercise independent judgment and quick decision making under pressure

highly motivated, proactive and ambitious

Technology Skills

• Microsoft Office Suite

• Adobe Captivate, InDesign and Photoshop

• Basic Web Design

• Electronic Presentation Skills

• Web Navigational Skills

• Web Site Design and Management Skills

• Video Conferencing Skills

• Downloading Software from the Websites

• Interactive White Board and Smart pen skills

• Web2.0 Tools

• Digital Cameras

Education

East Stroudsburg University East Stroudsburg, PA.

Masters of Education Instructional Technology

Expected May 2014

East Stroudsburg University

Bachelors of Arts East Stroudsburg, PA.

Fine Arts

DEC. 2004

Instructional Design Experience

Graduate Assistant, Office of Disability Services East Stroudsburg University,

East Stroudsburg, PA.

2012 to Present

• Created information databases for all Special Education students

• Completed research on the effects of technology on students with special needs

• Registered and created schedules for all incoming students

• Worked with needs based assessment

• Performed formative and summative assessments for over 100 students

• Created learning management systems on D2L and Moodle

• Designed online distance education courses

Professional Experience

Technical Writer East Stroudsburg University,

East Stroudsburg, PA.

2012 to Present

• Review and rewrite technical contents staff directory and employee hand book

• Performs writing tasks for technical documents such as quick start guides reference manuals

and subject matter expert (SME)

• Speaks, talks to others to convey information effectively

• Provides training to professors in the use of current technology D2L to meet curriculum goals

BCBG Maxazria,

Sales Associate

Tannersville, PA

2009-2014

• Greeted customers and determined their needs and wants

• Discussed type, quality and number of merchandise required for purchase

• Recommended merchandise based on individual requirements

• Advised customers on utilization and care of merchandise

• Provided advice to clients regarding particular products or services

• Explained the use and advantage of merchandise to customers

• Answered customers’ queries and concerns

• Showed the live working of merchandise

• Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and

delivery dates

• Prepared sales contracts and accepted payment through cash, cheque and credit card

• Assisted in display of merchandise

• Maintained sales records for inventory control

Manufacture of Packaging Productions Sanofi Pasteur,

Swiftwater, PA

Spring-2013-Summer-2013

• Ensured that packaging products meet set requirements and specifications

• Calibrated and monitored the weight scale

• Checked packaging for suitability and testing for performance under various conditions

• Controlled production and quality standards

• cGMP

Production Technician Sanofi Pasteur,

Swiftwater, PA

Summer-2013-Currently

• Follows all procedures put into effect to ensure your safety as well as the safety of others

• Participates in monthly safety meetings

• Report all safety issues, concerns, incidents and near misses to the team leadership

• Actively participates in safety walkthroughs coordinated by the department’s safety team

• Provides input for potential safety issues as well as contributing ideas for corrective and

preventative actions

Certificate

The National Institutes of Health (NIH) Office of Extramural Research

Date of completion: 10/23/2013

Certification Number: 1310629

Reference Upon Request

Contact this candidate