Customer Service Data Entry

P.O. Box ** Isleta, New Mexico•505-***-****•******@*****.***

Jennifer M Zuni

Objectives

To secure a position with a well-established organization with a stable environment that

will enhance the skills I have acquired as well as provide the opportunity for personal

and professional growth and advancement opportunities.

Skills

• Providing customer service

• Taking personal responsibility

• Listening & supporting others

• Operating office equipment

• Maintaining accurate records

• Organizing & updating files

• Knowledge of Microsoft word, excel and outlook

• Knowledge of Quick Books

Work Experience

2014-Present Pueblo of Isleta, New Mexico

WIA, Transition Worker

April 2014-Present

• Answer phones and reroute calls to appropriate staff

• Customer service

• Assist in filing duties

• Data entry

• Organize and scan documentation

2012-2014 Spherion-Albuquerque, New Mexico

Operations Assistant & Site Coordinator

Operation Assistant

July 2013-March 2014

• Answer phones and reroute calls to appropriate staff

• Customer service

• Assist in filing duties

• Operate office equipment

• Sort and distribute incoming mail

• Organize and scan documentation

• Data entry

• Perform accounting and clerical functions to support supervisor

Site Coordinator

October 2012-November 2012

May 2012-July 2012

• Manage operations of the election site and proper followed protocols

• Assist voters by helping them understand how to use the election’s equipment

• Prepare daily voter’s reports for the Bernalillo County

• Maintain ballots, ballot supplies and voters’ information in a safe and secure

area

• Register any new voters for upcoming elections

2010-2013 Bernalillo County-Albuquerque, New Mexico

Presiding Judge

January 2013-February 2013

January 2011-February 2011

September 2010-October 2010

May 2010-June 2010

• Manage operations of the election site and proper followed protocols

• Assist voters by helping them understand how to use the election’s equipment

• Prepare daily voter’s reports for the Bernalillo County

• Maintain ballots, ballot supplies and voters’ information in a safe and secure

area

• Register new voters for upcoming elections

2004-2010 Pueblo of Isleta Department of Education-Isleta, New Mexico

Youth Program Coordinator & Tutor

Youth Program Coordinator

February 2010-July 2010

• Sought out students who were interested in the S.T.E.M. Program

• Advise students and parents of the intentions of the S.T.E.M. Program

• Prepare, plan, and schedule activities to meet the goals and objectives of the

S.T.E.M. Program

• Maintain individual files of all students participating in the S.T.E.M. Program

• Maintain a group ranging between 5-12 students in daily activities

• Inform co-workers of their daily duties that will occur in the program

Tutor

November 2004-October 2009

• Assist students academically in subject(s) the students were seeking

improvement in

• Maintain student’s records for the tutoring and summer program

• Prepare, plan, and schedule activities to meet the goals and objectives for the

tutoring and summer program

• Responsible for maintaining records of programs budget and spending

• Maintain a group ranging between 5-12 students in daily activities

• Inform co-workers of their daily duties that will occur in the program

Education

2013 Central New Mexico Community College-Albuquerque, New Mexico

Payroll Certificate

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