Customer Service High School

Anjanette Armstrong

Pharmacy Technician - WALGREENS PHARMACY

Orlando, FL

***********@*******.*** - 407-***-****

A hardworking, energetic, and loyal individual searching for employment in the medical field where I may have

growth in that profession.

WORK EXPERIENCE

Customer Care Agent

United HealthCare under Optum - Orlando, FL - June 2013 to Present

Responsibilities

Answer members questions about their enrollment and benefits.

Skills Used

Communication, professionalism, respect, and customer service.

Pharmacy Technician

WALGREENS PHARMACY - Orlando, FL - September 2010 to February 2013

in the pharmacy assisting the Pharmacist-on-staff with various activities. My work experience includes filling

patients' prescriptions, taking care of TPRs (Third Party Rejects), ordering Cardinal and Warehouse, deleting

old prescriptions, inventory, and doing smart count.

Student Assistant to the Director of Education

FORTIS COLLEGE - Winter Park, FL - July 2008 to September 2010

ordering books and uniforms for the students, help w/ class schedules and numerous of other tasks.

Telephone Operator

CUSTOM COMMUNICATIONS, INC - Winter Park, FL - December 2004 to September 2010

Answer and dispatch call out accordingly to the on call schedule for our clients. Call the patients/customers

back to confirm calls were taken care of by the on call persons.

EDUCATION

Diploma in Medical Assistant

FORTIS COLLEGE WINTER PARK - Winter Park, FL

2012 to 2013

Associate in Pharmacology

FORTIS COLLEGE WINTER PARK - Winter Park, FL

2009 to 2010

Diploma in Medical Coder and Biller Insurance

FORTIS COLLEGE WINTER PARK - Winter Park, FL

May 2008 to 2009

High School Diploma in General Studies

MAYNARD EVANS HIGH SCHOOL ORLANDO - Orlando, FL

September 1985 to June 1987

SKILLS

Certified in CPR abd First Aid, Certified in ECG, HIPAA

CERTIFICATIONS

CPR

April 2013 to April 2014

ADDITIONAL INFORMATION

SKILLS

Medisoft, Microsoft Word, Excel, PowerPoint

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