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Customer Service Manager

Location:
United States
Posted:
June 06, 2014

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Resume:

Eddie L. Walker

**** ******** **** *** ***

Jacksonville, Florida 32277

904-***-****

acegux@r.postjobfree.com

Objective: To obtain employment in an environment where knowledge, education, great

communication and organization skills can be utilized for professional growth.

Profile: Due to my educational training and on the job experiences I feel that I can be an asset to

the growth, development and profitability of your Company.

Experience

Credit Manager 02/10/11-Present Rent-A-Center,Jacksonville,Fl

• Maintain account services through quality checks and credits, overall store operations.

• Follow-up collections, payments of open and close accounts.

• Identify sales prospects and report

• Coordinate deliveries, services of store merchandise and inventory.

Driver Technician 04/08/10-01/15/11 (J.T.A) Jacksonville Transportation Authority

• Picking up and dropping off clients

• Helping with disable, sick, and mental impaired clients

• Making sure all clients get in and out to their location safely

• Daily vehicle check and cleaning inside and outside

Merchandiser 05/15/09-12/07/09 Budweiser, North Florida Sales

• Loading, customer service, working truck deliveries, picking up and dropping

•off beer, checking for outdated products, rotating, building displays, and daily vehicle

inspection

Driver /Delivery 02/22/08-04/24/09 Garden Wholesale Produce Company Jacksonville, Fl.

• Warehouse Inventory, Loading, Produce Delivery, Customer Service, Money Pick-up

Account Manager / Delivery Driver02/01/07-12/03/07 Rent King, Jacksonville, FL.

• Meeting daily Quotas

• Responsible for decreasing store credit to 11.5% every week

• Handle customers’ credit

• Made service calls and deliveries

• Responsible for customers calling

Key Holder 04/05/06-08/14/06 Dollar General, Jacksonville, FL

• Responsible for opening and closing store

• Made daily money drops

• Assigned weekly projects and inventories

Team Leader 11/15/04-01/08/06 Enterprise rent-a-car, Jacksonville, FL.

• Investigated and resolve work quality and service complaints

• Responsible for products, customers and labor controls

• Opening and closing paper work

Assistance Manager 06/01/00-08/25/02, Radio Shack, Savannah, GA.

• Responsible for cash and Product control

• Operated store under given budget

• Increased store sales by 10% or better

Education:

Edward Waters College Jacksonville, FL



Contact this candidate