Software Engineer

Emmanuel Ankumah-Saikoom

**** ********* *****, **********, ** 60565

Home: 630-***-**** - Cell: 630-***-**** : **************@*****.***

Summary

Motivated Software Engineer with 20+ years of progressive experience developing, testing, and evaluating software

systems and applications. Proven track record in generating ideas to improve system design and streamline product

delivery to enhance customer satisfaction and drive sales and profits. Implement sound technical judgment to positively

impact adjacent systems or provide useful features. Interested in adding value to a dynamic software development team. Fluent

in C/C++ programming language and Unix Operating System.

Core Qualifications

Software

Software Development Design/Testing

Software Programming Quality Improvements

Root Cause Analysis Project Management

Staff Training/Leadership C/C++ Programming

Accomplishments

Skilled in all aspects of software development including drafting detailed design objectives, creating architectural

design documents, and implementing enhancement feature requests to increase product quality and functionality.

Improved system efficiency by creating several internal tools to automate mundane tasks.

Reduced time of onboarding for new hires by creating instructional materials for training memory management

and "mate update" units in the switch module (SM).

Served as subject matter expert (SME) in the Memory Management Unit and Level 1 Reviewer for fault recovery

code in the switch module, reviewing all code changes and implementing solutions.

Directed a team of engineers and developers on assignments in China on several occasions to train new hires when

Alcatel-Lucent opened a new office in China.

Professional Experience

Member of Technical Staff

January 1989 to September 2009

ALCATEL-LUCENT TECH. INC Naperville, IL

Managed software development, engineering, and programming priorities for a large telecommunications

company formerly known as AT&T.

Collaborated with upper management and development teams to determine software requirements, document

best practices, and review code unit deliverables.

Provided continued staff training and mentoring to new hires on software development terminologies,

procedures, tools, and fault recovery.

Led a group of engineers and developers in defining and writing the requirements for software features.

Executed tests to assure quality and efficacy of newly-added software features.

Modified unit and integration tests to improve software quality and reliability.

Designed, developed, and implemented firmware to support new product concepts on embedded systems.

Supervised the scheduling and writing of high- and low-level design documents for various features.

Composed software debugging tools to gather and store/dump data for fault recovery which assisted in finding

fault cause in the system and reduce turnaround time for software bug fixes.

Responded to customer needs by continually coordinating development/installation of new software programs

and updating existing ones.

Education

Master of Science: Computer Science

Master of Science: Electrical Engineering

Bachelor of Science: Electrical Engineering

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