CK Wong

***-* **** ******* ******, PMB *** ( Folsom, CA 95630 916-***-**** (

acegtm@r.postjobfree.com

EXECUTIVE MANAGEMENT

Analytical and accomplished professional with a solid leadership background

within software, ERP, and consulting environments. Adept in managing large-

scale IT and SAP projects while motivating and developing top-performing

teams. Consistently meets all project deadlines and requirements. Exhibit

superior communication skills while forging and maintaining strategic

client partnerships.

Areas of Expertise

*Project *Asset Management *Business *SAP Management

Leadership Development

*Client *Budget Control *P&L Management *Contract

Relations Negotiations

*Forecasting *Financial Management *Strategic Planning *Risk Analysis

*Process *Product Development *Policy Development *Sales Development

Analysis

*Resource Management *Full Scale Project Management

Select Highlights

o Excelled as team lead for multiple enterprise software and IT acquisition

projects.

o Effectively managed operations of global IT Services consulting

corporation with 50 + consultants.

o Negotiated over $100M in projects and outsourcing contracts during

career; assumed key P&L responsibilities and managed budgets in excess of

$100M.

o Supported the successful launch of UtilityWorks, a SaaS business

intelligence shop.

o Spearheaded all key financial initiatives for Powerschool, Inc. and

played a key role as company achieved a valuation of $100M in a 36-month

span all the while earning a top ranking among Inc's 500 Fastest Growing

Private Companies.

o Implemented effective SAP Financial, Enterprise Asset Management, Supply

Chain, Sales and Distribution, HCM, and Business Warehouse initiatives as

SAP Professional Services Executive for ea Consulting, Inc.

o Established CIS (Continual Improvement Processes) with in all product

development endeavors progressively increasing resource productivity and

exceptional results

Education

St. Cloud State University (St. Cloud, MN)

Bachelor of Science (B.S.) Management Information Systems

Software / Tools

SAP . Microsoft Excel . PowerPoint . Word . Project

Career Track

UtilityWorks

Developer of cloud-based business intelligence solutions for the public

utility market

Business Intelligence Solutions Senior Manager 2012 to 2014

o Established/defined the SaaS implementation methodology to deploy

business intelligence solution.

o Directed market research teams and introduced strategies to improve

profitability and agency usability identifying industry 'best

practices' using latest tools and technology.

o Created and mentored project personnel in the planning artifacts

including Project Objective, Requirements Definition Overview, and

Product Specification documentation.

o Established WBS (Work Breakdown Structure) for comprehensive project

management; including Executive summary, and detailed task breakout.

o Identified resource demands and utilization plans in conjunction with

Budgetary Projection Analysis Statement.

o Formed and documented a functional baseline for transition to

preliminary design phase and product development

o Initialized budget plan, project schedule, and project communication

plan and scope assessment.

o Led daily operations and facilitated product development and market

strategies.

o Managed product development including all WBS elements ensuring

effective and efficient project results.

o Executed project within schedule, budget and scope as established

during planning and analysis phases.

o Crafted job positions and job description for staffing the project

from inception through completion by actively participating in the

candidate selection process.

o Conducted all-inclusive resource management including leading,

advising and supporting Java developers during the creation of SaaS

business intelligence tools for the Utility industry.

o Maintained customer satisfaction by utilizing expertise in project

management as well as, as technical programming and user interface to

meet all needs and resolve pertinent issues.

o Prepared status reporting by encompassing project status, progress

trending through assessment of resource and funding utilization, risk

assessment and mitigation.

o Established a turn-key product that delivered fully operational and

financial analytics and tracked key performance indicators affording

o Developed and deployed a SaaS solution (UtilityWorks) for management

of the Utilities industry budgets in customizable increments. i.e.

daily, weekly, quarterly, annually or each individual budget

milestone.

o Continued support of internal operations by on-going product development

and business development activities

o Acted as advisor and author in response to RFPs and RFIs.

o Crafting white papers showcasing benefits and return on investment

using UtilityWorks.

ea consulting, Inc.

Certified SAP Services Partner focused on Utilities and Public Sectors;

manager of global IT services

SAP Professional Services Executive 2001 to 2012

o Successfully implemented and managed at least 12 full cycle SAP projects

(project budget range from $1M to $12M) in a hosted and non-hosted

environment.

o Operations and resource management of consultant team of over 100

consultants (on-shore/off-shore).

o Managed multiple SAP implementations utilizing the SAP ASAP methodology.

Use SAP Solutions Manager during implementation.

o Managed a 24/7 data center that hosted customers' SAP ERP production and

development systems.

o Implemented SAP Financial, Enterprise Asset Management, Supply Chain,

Sales and Distribution, Human Capital Management, Business Warehouse,

CRM, and Customer Utilities Billing (FICA, Device Management, Customer

Service, Billing).

o Played a key role in enabling the business to achieve ISO 9001:2000

Quality Management System Certification as well as CMMI Level 5 status.

Implement and manage the delivery quality program.

o Responsible and lead the product development group to develop the SAP

industry solution repeatable templates for the utilities, local

government, and education industries.

o Promote and manage knowledge development for team-members in all SAP

functional modules and third-party tools deployed.

o Manage the Project Management Office, Customer Care and Infrastructure

(network and Basis) support group supporting in excess of 1,000 users.

o Develop and maintain standard project documentation - project plans,

agendas, action items lists, deliverables and ensure adherence to company

standards and SDLC.

o Responsible for development and management for the SAP practice which

provided system integration, upgrade, support, hosting and managed

service offerings with P&L responsibility.

o Responsible for the daily tactical management of the delivery of services

in accordance with the account based Service Level Agreements and

Contract as well as specific project SOW's.

o Responsible for staff augmentation from identification of candidates,

screenings, presentation of candidates, onboarding/off-boarding and day

to day employee needs of the staff augmentation resources.

o Oversee large scale ECC 6.0 and SAP All-In-One projects with

responsibility around stakeholder management, involvement in steering

committee meetings and taking financial responsibility for the delivery

of these projects.

o Responsible for maintaining strong client relationships, as well as team

management, mentoring and guidance to ensure adherence to project plans.

o Lead development and enhancement of operational metrics and KPIs,

facilitate report development and hold metrics reviews within core team

and extended global teams.

o Play an important role in long-term planning, including an initiative

geared toward operational excellence.

o Manage the interaction and communication with internal and external

stakeholders including delivery managers, Delivery Project Executives and

up-line managers.

o Develop and enhance staffing models, allocations across delivery centers

and effectiveness of each delivery center as measured by KPIs.

o Ensure policies, procedures and other operational documents are

maintained and current.

o Key Multi-Million dollar public sector accounts sold and managed include

Marin Municipal Water District (2001-2002; $1.9M), Pittsburgh Water and

Sewer Authority (2002-2013; $8.4M), City of Charlottesville VA (2004-

2006; $5.2M), City of Palo Alto CA (2002-2007; $2.9M), Navajo Tribal

Authority (2003-2009; $6.4M), Birmingham Water Works Board (2009-2012;

$8.2M), Sacramento Municipal Utility District (2000-2001; $1.3M), and

Imperial Irrigation District (2009; $0.2M), County of San Luis Obispo CA

(2003-2007; $5.3M), State of Utah (2006; $0.2M), Oklahoma City Public

School (2002-2008; $10.1M); San Bernandino Unified School District (2001-

2008; $8.5M). Direct Relief International (2008-2009; $1.0M).

Powerschool, Inc.

business offering web-based student information system-supported over 10

million students throughout 65+ countries

Co-Founder / CFO 1998 to 2001

Designed and implemented systems, policies & procedures to facilitate

accounting and financial controls. Prepared budgets, strategic plans, and

financial forecasts. Initiated financial audit processes.

o Grew the company to over 200 employees and secured contracts from over

2,000 schools nationwide within a 36-month span.

o Sold the company to Apple, Inc. in 2001.

Apple, Inc.

design/ manufacture mobile communication and media devices, personal

computing products & digital music players

Business & Information Analyst Prior to 1997

Designed and developed strategic business systems and solutions supporting

product distribution, worldwide operations, strategic systems, and finance.

Initiated functions relating to software quality assurance,

customer/technical support, inventory management, sales system analysis.

o Designed and developed an advanced symmetrical multi-processing

application for analyzing Sales and Marketing data.

o Headed the design and development of Apple's Electronic Data Interchange

(EDI) system.

o Delivered a mission critical Call Tracking system for a support center

with 400 representatives.

o Implemented effective enhancements to an ERP service project to Apple's

data warehouse system.

References upon request

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