Customer Service High School
Resume:
Antonio Branch
Richmond, VA 23237
acegqx@r.postjobfree.com
Objective: Strong interpersonal and organizational skills and a
keen ability to multitask a variety of challenges and
responsibilities. Seeking a challenging position at a growth-
oriented organization, which will allow me to further utilize my
skills, knowledge, and abilities
November2013-Current job Ntelos
Chester, VA
Sales Rep
. Filled customer's orders based on demand
. Setting up new phone service and changing plans
. Opening and closing the store, counting the money at the end of the
night
April 2013-July 2013 Comcast Richmond, VA
Sales Rep
. Keyboarding proficiency and use of automated system
. Stellar verbal and written communication skills
. Strong problem solving skills
. Ability to thrive in a lively working environment and multi-task
. Also assisted customer when called in with problems with phones and
services
. Explained detailed billing, advised customers on what type of plans we
have for them as well as setting up payment options
April 2011-July 2013 K-Mart
Richmond, VA
Customer Service Rep
. Answered inbound calls for customers who has problems; as well as
providing excellent customer service face to face with a customer
. Able to multi-task and work under pressure to meet certain goals
throughout store
. Also helped supervised sales associates when floor supervisor wasn't
available
Education:
2006-2010 Meadowbrook High School Chesterfield, VA
High school Diploma 2.86 GPA
Skills and Qualifications: Customer Service Skills, Community Service,
Excellent in Microsoft Word, Excel, Spreadsheet
Professional references available upon request
Contact this candidate