Computer Operator
Resume:
Andres Rivera
******.******.**@*****.***
Technical System Operator
Executive Summary
An IT professional with success providing dependable application support
and design solutions to fulfill business requirements. Strengths include
the vision and understanding of development to save time and expenses,
strong graphic design and page layout skills, and the ability to execute
creatively on business objectives. Anticipate and resolve problems while
minimizing downtime and support front and back end processing. Efforts have
decreased costs by over 40% and human errors by 99%.
Technology Experience
Languages: DCL, ASP, HTML5, CSS3, JavaScript, VBScript, jQuery, Ajax
Software: Control-M/Enterprise Manager 6.2, SharePoint 2010, Tivoli,
OmniGraffel Pro, SiteShare, Adobe Kuler, Netcool, Peregrine,
System, Lotus Notes 6.5.4, Sametimes Connect 7.5, Sametime
Meeting Center 6.5.1, Hummingbird Exceed 8.0, Remedy 6.0.0,
Symantec pcAnyWhere 11.0.1, Wordpress, Aperture 6.0, Adobe
Photoshop CS3, Adobe Illustrator CS3, Aperture Smart Pictures,
Visual Basic Studio 6.0, SQL Server 2000, XML 1.0, Apache
1.2.4/1.3.1, Windows 2000 Advanced Server, Microsoft Management
Console1.2, Index Server Site, Seagate Crystal Report, DCL, VMS,
RSX, Microsoft Office, Drupal, Gimp, KompoZer, Magento,
WordPress, Drupal Commerce, SketchBookPro, ArtRage, Typekit,
SquareSpace, Bootstrap Javascript Framework, Balsamiq, Aptana
Studios,Microsoft Project, fittext.js, fitvids.js,
responsiveslides.js
Professional Experience
Sandcastle Developers, NJ 2013-
present
IT Admin/Web Developer
This company is a startup and they are providing a solution for the Sandy
disaster recovery.
- Created the Sandcastle Developer's website. Using HTML5, CSS, ASP and
Javascript.
- Created the Admin Repository Website to keep track of videos, social
media, webmaster
tools, emails, web developer resources, project management and
advertising resources.
- Created the Material Intranet Database application.
- Created the Project Plan System application.
- Created a Budget Worksheet database.
- Created all of their advertising material, letterheads, brochures/flyers,
business cards,
presentation posters.
ARJ-Web-Design, Morristown, NJ 2012-2013
Web Designer
Develop and design websites for the small business owners and startups. We
create, present and deliver a great solution using HTML, core HTML5, ASP,
JAVASCRIPT, jQuery, and CSS. We provide accessibility, SEO, responsive and
adaptive design. Create pixel-perfect mockups using Adobe Illustrator and
Photoshop. Work with Adobe Kuler. We also convert PSD files into HTML
files. We use several on-line tools like JSLint, Validator.W3,
Screenqueri.es, and etc. Also, created website tools that helps us with
responsive design, mockups and web design lifecycle.
- Created an intranet application use to view, update and enter
individual conceptual
development and social cognition lab data.
- Created a resource website use to keep track of all resources from
different websites to
html, JAVASCRIPT scripts with responsive design.
- Created an inside documentation management system use to keep track of
several
documents using classic ASP, Javascript with HTML5 semantic syntax.
- Created an ecommerce website for a Brooklyn artist where he sells his
prints.
- Created several scripts for Sand Castle Developers, main website, project
management and
documentation tracking all with responsive design.
- Created a website for a small career counselor company
- Created a religious site for an up and coming pastor.
JPMorgan Chase, Whippany, NJ 2001 - 2011
Infrastructure Operations Center
HTML Developer
Technical Operations Technician
Technology Operations support for nightly Broker/Dealer Automated Systems
processing and Private Banking batch processing in a OPENVMS environment.
Also, run the nightly AS400 LSAMS, CORE on AS400 systems. Perform QA and
testing to ensure quality results. Reference all Broker/Dealer nightly
processes and recover ABS backups. Managed documents in our group with
SharePoint 2010
- Created several tools on the web. Tools to keep track of
documentations. Tools that
departments have immediate and reliable communication with global
markets provide
support, descriptions of all JAMS jobs and how to check for
status, recovery of
CONTROL/M jobs and agent recovery. Tools use for referencing all
Broker/Dealer
processes and recovery of ABS backups. Also, provided tools for
training. All created using
JAVASCRIPT, html and Active Server Pages to view dynamic database
information. The
above tools helped the department decrease the number of human
errors to 99 percents.
- Ensure that global users have access to on line transactions and
that internal departments
have immediate and reliable communication with global markets.
- Manage end of day processing to ensure that all money
transactions have been processed
effectively and that backups and updates are accurate to be sure
that batch processing is
done properly and in a timely manner.
- Confirm that global systems have all changes, updates and that
backups and system IPL's
have been completed to make sure that the systems health check is
performed for
maximum availability.
- Communicate with programmers, developers and users globally to
verify that systems are
up and changes have been completed successfully.
- When needed, escalate issues related to down time to appropriate
resources to make sure
that highest severity ticket, making sure that the LOB and IB
Command center are
informed.
- Identify, diagnose and resolve abnormal situations relative to
system operations, application
processing and network availability.
- Created a Content Management System and tools on the Intranet to
provide support,
descriptions of all JAMS jobs and an ability to check status,
recovery of control agents
and recovery saving time for the operator.
- Monitor multiple operating systems in a UNIX, VAX and NT (4.0,
2000) environments using
SCHMON, JAMS, CA, Veritas and NETCOOL.
- Perform daily, weekly backup processes on all platforms using
Vertices, ARCSERVE,
TAPESYS, ABS and NETBACKUP.
- Track all problems using the Peregrine system and provide level
1 support by conducting
trouble shooting/recovery procedures, update problems and logs to
accurately track
problems and provided operational support for midrange, NT and
UNIX systems
Instinet, New York,
NY 1986-
2001
Project Manager of Operation
Instituted a global asset tracking system, installed, configured and
maintained departmental graphics and asset data on the web. Implemented,
configured and maintained infrastructure of Aperture 4.2 and Client/Server
5.0 software
- Developed Web applications using scripting language ASP and
implementations using IIS,
WK Server, NT File/User Permissions, SQL Server 2000, Visual
SourceSafe, ASP, Visual
Basic, MS Office 2000, JavaScript, VBScript, HTML, ADO and Active
X.
- Provided hardware devices, spaces and environmental data which
generated system
elimination of outsourcing costs.
- Established steps in planning, developing, designing and managing
Intranet environment.
- Incorporated knowledge and implementation of all backend software
and server.
- Established log statistical information and delivered a 70%
paperless environment.
- Conducted Quality Assurance on all projects and processes.
- Performed capacity oversight for all datacenters.
- Created processes to handle capacity requests, problems and
changes.
- Provided trends in resource usage from disk space to ensure CPU
power to handle web
and a proprietary environment which decreased costs by 43%.
- Provided daily Change Management, defined processes and practices for
changes to be
planned, communicated, and executed.
- Standardized project management planned for web site migration from the
Apache server to
Internet Information Server, managed Windows NT Workstation 4.0 rollout
at
Corporate Datacenters.
- Established a Project Management team responsible for Intranet, NT and
all proprietary
front-end applications.
- Recruited and trained all Systems Operations and Project Group in all
phases of operations
of VAX, PDP, UNIX and NT/Win2k systems.
Technical Operator
Ensured validity of day-to-day information transfer to and from financial
service industries in a VAX, Unix, PDP, NT4.0 & 2000 environment.
- First-Line determination for communications, systems, application
and network problems.
- Performed Systems backup and restores. Installed RSX operating
systems.
- Aided in the creation of the Operation's department and supervised
over 30 people.
- Provided numerous scripts in DCL, ASP and perl to facilitate the
operations daily tasks.
- Created a tape, ticket tracking systems using DCL with FMS.
- Created a learning system that provided a way for the technical
users to learn all Vax
commands.
- Coordinated Windows NT Workstation 4.0 rollout at the Corporate
Data Center.
- Implemented, configured and maintained infrastructure of the
Aperture 4.2 and Client/Server
5.0 software used for tracking hardware devices, spaces and
environmental data.
- Performed Unix, PDP system and Vax administration.
- Updated and maintained current technical procedures.
- Reviewed new releases and provided processes
- Established support and escalation procedures for new software
releases.
- Reviewed all new releases and implemented modifications.
- Trained staff in the use of new software, procedures and various
operational tools.
- Reviewed documentation for operational efficiency.
- Investigated problems and recommended solutions.
- Maintained project management and tape librarian database.
- Established data center space allocation and database.
- Responsible for new release error description process.
- Installed and configured PC-X Windows on all NT workstations to
provide easy access to all
legacies systems.
Education, Certifications
Brainbench Active Server Pages Certification
2009
W3Schools Active Server Pages Certification 2009
Somerset University, B.S in Information Technology
1996-2004
Pace University, New York, NY-Matriculated in Computer Science
1984-1986
New York School of Computer Technology 1980
Completed an internal ESN (External Systems Network
Contact this candidate