Customer Service High School
Resume:
Deyanira Cervantes
************@*****.***
Dedicated and positive individual seeks a steady place to grow and learn to be involved in an atmosphere where my skills are utilized to promote company and self-growth.
SUMMARY OF SKILLS:
Management experience /POS experience
Accounting /Inventory
Excellent customer service,Hard worker and reliable
Knowledgeable in Microsoft Word, Excel and PowerPoint
Able to use Internet for research purpose
Respectful and people oriented
Ability to learn duties and expectations quickly and efficiently
Bilingual in Spanish/English
Cashier and Barista experience
Employment History:
Main Street Cafe DTLA April 2011 to May 2013
My responsibilities include managing staff, organizing staff schedule, ordering and purchasing food, developing the menu, dealing with general enquiries. Full operational responsibility for all aspects of the food and beverage operation along with full responsibility for leading, motivating and inspiring a large team. Fully operational, including “hands on “and “back of house” duties
Duty Management responsibility. Driving sales forward to ensure maximum profitability
Implement and monitor departmental training and developmental plans.
Marty Café January 2010 to April 2011
Outgoing and professional Espresso Barista and coffee shop counter person skilled at making wide variety of brewed coffee, gourmet espresso and espresso coffee drinks including Cappuccinos and Lattes. Skilled at creating positive customer experience with friendly and efficient service, creating relationships with customers, greeting them by name and developing a consistent clientele. Motivated, hard worker always willing to learn and advance my skills. Food Service Certified.
Home Health Care December 2008 to January 2010
House holds duties and maintenance. Performing duties to patients, such as changing bed linen, preparing meals, assisting in and out of bed, dressing and administering oral medication by doctor or direction f nurses.
Education:
2008 South East High School, South Gate, CA
High School diploma
Reference:
Anthony De Los Reyes, Attorney
Lamont Hyde, Real Estate Agent
Contact this candidate