Human Resources Management

KRATI SHARMA

Contact No.: 408-***-****

E-Mail: ***************@*****.***

PROFILE SUMMARY

Qualified MBA (Human Resources) with 2.5 years experience in Human Resource Management and Travel Desk

Operations

Well versed with PeopleSoft- ESA Web Portal

Extensive experience in manpower management, talent management & development

An out-of-the-box thinker committed towards the growth of people within the organization

Excellent communication and management skills

AREAS OF EXPERTISE

Performance Management MIS Appraisal Handling

Team Management Rewards and Recognition Employee Engagement

Manpower Planning/ Job Rotation Report Handling Training & Development

EMPLOYMENT DETAILS

Apr’ 12 – Sep’13 with Pearl International Tours & Travels Ltd. - Sr. Executive (Leisure & Tours)

Managed recruitment, training and employee grievances

Managed travel desk operations : Assistance in visa process, hands-on experience of different travel portals

like Hotelbeds, GTA, Expedia, Travelguru, Traverse, Kuoni

Customer relationship management

Received employee of the month award in June 2012

Oct’ 10 – Nov’ 11 with Birlasoft Ltd. - Noida as HR Personnel

Managed the resources of Core COE (Java/ Microsoft), HP, MAXIMO, MITS and SAP

Demonstrated excellence in handling job rotation for the skill enhancement of resources

Provided induction to the new employees

Personally interacted with the resources to identify their professional aspirations

Spearheaded GE Projects by providing resources in the domain of Banking and Financial Sector & Insurance

Sector in GE Commfin 1, 2, 3, GE Industrial, GE Infrastructure and GE Healthcare

Received appreciation for closing the critical on-site positions (Credit Suisse, Singapore & SCOPE, Malaysia)

EDUCATION

MBA with specialization in Human Resources from Edith Cowan University, Australia in 2010

B.Com. from Lucknow University, Lucknow in 2009

THESIS

Title: Recruitment and Retention Planning

Highlights: Conducted detailed analysis of the HR policies related to Infosys

Title: Managing Employee Performance (Podcasting)

Highlights: Conducted interview of the HR Head of Technologia on how to retain Star Performer

Title: Training and Development- Training Manual

Highlights: Provided training delivery

PERSONAL DETAILS

Date of Birth: 30th June 1988

Address: 121 East Tasman Drive, Apartment # 343, San Jose CA 95134

Location Preference: San Jose, CA

Visa: L2 (Eligible to work in USA)

IT Skills: Proficient in MS Windows & Office

Language Skills: English, Hindi

Contact this candidate