Project Manager Human Resources

**** ********** ******** *****: ***********@*****.***

Antioch, TN 37013 home: 615-***-**** / mobile: 615-***-****

PROFILE

Results oriented leader with excellent communications skills and

collaborative interpersonal style, accomplished at building strong business

relationships.

KEY STRENGTHS

. Efficiency - Realize significant process improvement through in depth

performance analysis and work flow optimization.

. Planning - Design long term strategies based on technical forecasts of

industry trends.

. Project Management - Identify, allocate, and manage company resources to

complete projects on time and within budget.

. Disaster & Recovery - Provide action plan for recovery in the event of an

unforeseen disaster.

PROFESSIONAL EXPERIENCE

Bridgestone Americas, Nashville, TN 3/2013 - Present

Project Portfolio Manager

. Manage the portfolio of projects in the Finance, Legal, Chief

Administration Office, and Human Resources space for Bridgestone

Americas Canada, North America, South America, and Mexico.

. Support the decision-making process for selecting, optimizing and

executing IT projects, deploying solutions and harvesting benefits

within assigned portfolio, based on the organization's strategic

plans.

. Work with Human Resources and Vendors to identify the best resources

for project teams given the understanding of the work necessary to

produce timely, quality deliverables.

. Works with Business Relationship/Demand Managers as a liaison between

IT and other business areas, for supporting on-going prioritization of

projects within the IT portfolio.

. Conducts scenario planning and analyses to justify project sequencing

and raise visibility to relative risks.

. Effectively communicates project portfolio status to Sr. Leadership

(business and IT), and stakeholders, including portfolio health,

status, risks, issues, and escalations.

. Support and makes recommendations to optimize portfolio value by

performing various trade-off analysis that factor business alignment,

IT alignment, risk, and benefit.

. Provides financial reporting and oversight, including budget

forecasting and budget to actual variance reporting.

. Supports budget owners with annual budget planning for projects.

. Oversee all projects within the portfolio of projects including all

aspects of the program and/or project life cycle.

. Ensure the quality of project data that define the portfolio

constraints including but not limited to issue, risk and other KPI

information on projects.

. Ensure adherence to agreed upon standards and establishes metrics to

gauge performance.

Take Care Health Systems, FRANKLIN, TN 8/2010 - 3/2013

Senior Project Manager

. Directs project activities, processes, procedures, resource management

and customer expectations in clinical environments.

. Develops and implements strategies to meet project needs and company

objectives.

. Ensures the provision of timely responses to stakeholder and

management requests and that status updates on such requests are

provided on a regular basis.

. Participates in the development of capital expenditure and operating

budgets for projects.

. Procure hardware and resources as necessary to meet project

requirements.

. Manage the installation or improvement of network infrastructure

including increased bandwidth, test and turn up, and LAN migrations.

. Negotiate with vendors and builds vendor relationships.

. Manage and Direct special projects providing leadership to ensure

successful completion and resolution.

. Work with department managers to identify, analyze and prioritize

operational needs and requirements.

. Evaluate and prioritize requests for system enhancements and provides

timetables for completion.

. Manage the day-to-day operational and tactical aspects of multiple or

large scale projects.

. Review high-level deliverables across projects.

. Minimize exposure and risk across multiple projects.

. Manage scope and mitigates risk across projects.

. Ensure accurate invoicing, and monitor receivables for all projects.

. Integrate financial data for multiple projects.

. Review financial data and seeks ways to maximize revenue.

. Accurately forecast revenue, profitability, margins, bill rates and

utilization across projects.

. Analyze profitability, revenue, margins, bill rates and utilization

across projects.

. Address elevated billing issues when they arise.

. Manage to and achieve revenue goals set for projects.

. Identify partnership opportunities and capitalize on "add-on" sales

opportunities across projects.

. Assist in the identification of strategic accounts.

. Grow long-term relationships with clients and capitalize on equity and

partnership opportunities.

. Confront issues openly and quickly.

. Effectively communicate relevant project/practice information to

superiors and peers in other practices.

. Tactfully communicate sensitive information.

. Handle difficult personnel situations directly, using appropriate

discretion, HR advice, and respect for the individual.

. Identify opportunities for change and convey the need for change.

. Build expert knowledge in relevant industry and conveys knowledge to

others.

. Evoke creative and innovative thinking from team members while helping

them to bring their ideas and career plans to fruition.

. Help to determine new, creative ways to employ teams on projects and

distribute responsibilities.

. Manage day-to-day client interaction and expectations.

. Anticipate business needs and propose alternative business solutions.

. Recognize areas for internal improvement and develop plans for

implementation.

. Lend expertise to internal teams.

. Review the status reports of team members across projects and

addresses issues as appropriate.

. Comply with and enforce policies and procedures.

Community Health Systems, FRANKLIN, TN 10/2006 - 8/2010

Project Specialist

. Determine the goals of the organization and then implement technology

to meet those goals in consultation with other managers.

. Manage the analysis of the computer and information needs of the

organizations from an operational and strategic perspective and

determine immediate and long-range personnel and equipment

requirements.

. Oversee all technical aspects of implementation, such as software

build, application security, and application functionality.

. Direct the work of other IS professionals, such as computer software

vendors and programmers, computer systems analysts, and computer

support specialists.

. Coordinate activities such as installing and upgrading hardware and

software, research, programming and systems design, and the

implementation of computer networks.

. Plan the upkeep, maintenance, and security of applications.

. Assign and review the work of analyst and stay abreast of the latest

technology to ensure that the organization remains competitive.

. Evaluate the newest and most innovative technologies and determine how

these can help the organization.

. Develop technical standards, deploy technology, and engage colleagues

who resolve daily information technology issues.

. Prepare requirements, budgets, and schedules for information systems

projects.

. Drive project communications, forecasting, and reporting, and

coordinate activities. Manage multiple projects and accept

responsibility for every aspect of the project

Qualifacts, Inc., NASHVILLE, TN 4/2006 - 10/2006

Senior Business System Analyst

. Conducted in depth assessment of processes and recommended changes

that would streamline processes and ultimately increase profitability

for Family and Child Services of the District of Columbia

. Gathered requirements, worked with developers to resolve requirement

issues, and produced functional specifications, process flows,

testing plans, use cases and gap analysis

. Accurately estimated work effort required to complete projects and

completed projects on time

. Developed user documentation and training materials

. Produced project plan for development and implementation of software

application to replace the legacy systems by way of a joint consortium

between the customer and Qualifacts.

Corrections Corporation of America, NASHVILLE, TN 3/1996 - 4/2006

Team Lead/Senior Business System Analyst

. Provided functional specification documents, process flows, testing

plans, use cases and gap analysis for software development as a part

of multi million dollar project

. Served as liaison between IT(Database administrator, DSI, IT

Management, etc.) and facilities

. Lead implementation teams in the deployment of software applications,

new implementations and database structures for the

facilities/modules.

. Worked closely with the project manager to identify business needs and

the costs and benefits of implementing any given solution

. Defined problems based on the need of the organization and worked with

the team to address any software, hardware or networking needs

. Devised and documented general current state system design

familiarizing myself with how IT systems are used, if any, and look at

ways to improve use and efficiency based on the facility's anticipated

requirements

. Reviewed computer systems, computer languages, data communication

processes and user interface devices

. Analyzed system components, data flow, data integrity and processing

systems to assess completeness, accuracy, validity and efficiency

. Assessed business systems to gauge accurateness and timeliness of

transaction processing. Worked with programmers to build IT systems

once the requirements have been defined

. Assessed the physical space requirements and constraints for network

equipment and communicate with infrastructure coordinator to ensure

that needs are met while at the same time remaining conscience of

financial and budgetary concerns

. Reviewed business systems and business procedures and assessed the

effectiveness in achieving desired business objectives. Participated

in new system design to ensure an efficient, effective and well-

controlled system. Evaluated the organization's computing environment

for effective systems software, systems development and security

procedures. Evaluated the usage of computing facilities and

communicated with database management and system users

. Audited facility financial and logistical activity reconciling any

identified differences

. Performed post implementation assessments to identify plausible

process changes and returns on investments

Technical Knowledge

. Languages: C++, SQL, HTML and XML

. Software/Systems: SAP, PeopleSoft, Lawson, Linux and Microsoft OS,

MS Project, MS Office, MS Access, MS PowerPoint, Business Objects,

Crystal Reports, DBvisualizer, TOAD, Raptor, Keane, HMS, ProMed,

McKesson PHS/HSM, Meditech, CareTracker, PrimeSuite, ICD9, ICD10

. Network: TCP/IP, FTP, UDP, MPLS, VPLS

. System Analysis & Design: Creating Process Flows, UML, Developing Use

Cases, Conducting JAD Sessions, ITIL

. Project Life Cycle: Developing Business Model, Requirements Gathering,

Developing Functional Requirements, Application Development, Software

Testing, Gap Analysis, Implementation Planning

EDUCATION/CERTIFICATIONS

Tennessee State University, Nashville, TN BS, Electrical Engineering

Certified Project Management Professional (PMP)

Contact this candidate