Quality Assurance Control

Cynthia Joanne Holland

731-***-**** (Home)

731-***-**** (Cell)

**** ************ ****

Paris, TN 38242

*******.*****.*@*****.***

Summary

I have 29 years experience in quality assurance in a high volume

manufacturing environment. Most recently, I have been working as the

Supplier Quality Engineer (SQE) from February 2003 to May 2014.

My skills and experience include: Database Administration, Materials

Management, Supplier Quality Engineering, Quality Assurance, Supplier

Selection and Supplier Development. I am also efficient in Microsoft

Office, Access, and SAP.

Experience

Briggs & Stratton Corporation, Murray, KY

Supplier Quality Engineer (SQE)

Tested products and processes. Inspected materials. Integrated new

processes and materials. Ensured materials and products met customer

expectations and standards. Maintained supplier documentation and part

history documentation. Developed work standards and standard operating

procedures. Trained personnel. Coordinated quality control objectives.

Worked with diverse field of suppliers. Used office suite software.

Applied statistical analysis to component developed. Frequent traveler to

supplier facilities.

My accomplishments included: Worked on new engine launch, supplier

selection, initiated, released and completed ppaps for over 300 new engine

components, surveyed new suppliers, maintain progress spreadsheet for

Purchasing Manager and Program Manager at both plant and corporative level.

Lowered supplier ppms from 8000 PPMs FY2004 to less than 600 PPMs YTD

FY2014. Performed over 70 on site surveys at suppliers. Green Belt project

that took the disposition of ppaps from up to 30 days down to seven days.

Helped implement SAP database, served as tester and trainer for all four

regional plants (KY. MI. AL. GA)

Skills

Database Administration, Documentation, Materials Management, Microsoft

Office, Personnel, Process Engineering, Quality Control, Quality Assurance,

SAP, Spreadsheets, Statistics, Training, PPAPs, FMEA, GR&R, CMM, ECN,

Corrective and Preventative Actions, 8D, Microvu, Internal Auditor,

Supplier Quality System Survey Auditor, Process Control Plan Auditor,

Document Control, Measurement Techniques, Capability Studies (Ppk & Cpk),

Six-Sigma Green Belt Tools.

Occupational licenses and certifications

Certificate: CQM. CQA. CQE. CQT. CMI (2011)

Driver's License

Tennessee Class D/Regular Operator

Education

Bethel University, McKenzie, TN 75 hours out of 128 towards BS in

Organizational Management (2000-2003)

80 hours of 6 Sigma Green Belt Training, passed with 90.

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