Customer Service Sales Representative

Christopher W. Cole

*** *********** **.

Franklin, IN. 46131

P: 317-***-**** E: *************@*****.***

CAREER OBJECTIVE: To assume a challenging position within the manufacturing and assembly industry with the

opportunity for self-motivation, leadership, responsibilities and growth within.

Qualifications: I have extensive knowledge within most lines of the manufacturing, assembly, designing, and retail industries. I

have strong written and verbal communication skills along with much computer knowledge. I am able to multi-task, lead,

delegate, organize and prioritize. I am creative and enjoy working with and for all people.

Education: Graduate of Center Grove High School

2 years of college at Ivy Tech Community College

Major: Respiratory Therapy

WORK EXPERIENCE:

The Tile Shop

8014 South U.S. HWY 31

Indianapolis, IN. 46227

January 2014 - Present

Position: Sales Representative/Manager Trainee

Responsibilities include, but not limited to:

* Accounting detail, responsible for deposits and cash accountability.

* Effectively prioritize daily issues, troubleshoot and problem solve.

* Execute and maintain accurate customer records in accordance with State and Federal guidelines.

* Ensure customer Service is my number one priority and to maintain a clean and safe work environment.

Lowes Home Improvement

Franklin, IN. 46131

July 2010 – July 2013

Position: Commercial Sales Associate/Commercial Sales Loader

Responsibilities included, but not limited to:

* Unload and supervise truck deliveries, check in vendors and maintain accurate receiving logs.

* Responsible for training new and current associates on new tasks to them with advancement and improvement.

* Ensure customer service is my number one priority to maintain and gain strong customer base.

* Responsible for designing new building projects for customers and guiding them through the building process.

* Keeping track of customer records and making sure to complete follow up calls.

* Loading materials for customers whether by hand or machinery.

* Responsible for data entry for customers waiting on ordered products.

* Maintaining a clean and safe environment for customers to better their shopping experience.

Stock Building Supply (Formerly Davidson Industries)

Now Franklin Police Station

Franklin, IN. 46131

1999 - 2009

Position: Architectural Designer

Responsibilities included, but not limited to:

* Maintaining strong relationships with home builders such as MI, Ryland, Drees, Davis, and Habitat For Humanity Homes.

* Maintaining strong relationships with superintendents on job sites.

* Filing and maintaining customer records.

* Designing homes to code and for customer satisfaction.

* Going to job sites to solve any problems and concerns and to make sure homes are built to plans.

OTHER RELATED EXPERIENCE:

* Manufacturing and assembly.

* Training others to enhance their career.

* Operating and fixing machinery.

* Blue print reading.

* Design software.

REFERENCES: Available upon request

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