Shannon Cameron
National Certified Counselor(NCC)
Brooklyn, NY
******************@*****.*** - 347-***-****
WORK EXPERIENCE
Senior Case Manager
Samaritan Village, Inc., 53rd Street Men’s Shelter - New York, NY - March 2013 to Present
• Coordinating and supervising activities of direct reporting staff, such as case managers
• Leading, and participation in administrative, staff meetings, next step case conferences
• Troubleshooting shelter incident reports, and formulating decisions in accordance with program policies,
procedures, and protocols.
• Closely monitoring clients’ progress towards their goals, documentation in the form of progress notes, as
well as bio-psychosocial assessments.
• Conducting periodic chart audits, and reviews of all case documentations to ensure accuracy, completeness,
and clarity.
Accomplishments
I assisted with the start up of the 53rd Sreet Mens' Shelter upon hire.
Skills Used
DHS C.A.R.E.S; Fordham University Sexual Abuse and Intervention Training (72 Hours)
Part-Time/ Weekend Medication Counselor
Concern for Independent Living, Rochester (CR-SRO) - New York, NY - November 2011 to June 2013
Advocate on clients' behalf and coordinate required services to resolve emergency problems in crisis situations
• Counsel clients in to assist in overcoming dependencies, adjusting to life, and making changes
• Monitor clients' use of medications, as well as, help clients learn about their medication's usage, purpose,
and other related information
• One-on-one, supportive counseling, in order to encourage clients to express their feelings and discuss what
is happening in their lives, as well as, assist in the development of insight enhancing the benefits of recovery
Social Services Case Manager
Housing and Services, Inc - New York, NY - September 2009 to March 2013
Assessment and documentation of client services, while assuring that caseload of approximately fifty residents
receive quality care, and that personal goals, and outcomes are achieved
• Provision of direct supportive counseling, and crisis intervention services to Veterans, Mentally Ill, Chemically
Addicted, and men and women suffering with HIV, requiring community referral services
• Coordinate and consult with internal and external service providers, including the Human Resources
Administration(HRA/ HASA), Adult Protective Services(APS), New York City Housing Authority(NYCHA),
Visiting Nurses Service(VNS), and other health care providers, in support of individual clients
• Working with clients as a supportive resource by providing updates on care, and specific options available
for independent living, housing, Medicaid, relapse prevention, and additional social services benefits
Mental Health Clinical Intern
Downstate University Hospial (SUNY) Infant and Child Learning Center - Brooklyn, NY - June 2010 to
January 2011
Provided intensive counseling and outreach to families with children suffering with pervasive developmental
disabilities, such as Autism, Cerebral Palsy, and Down Syndrome
• Completed weekly intake assessments, case conferences, treatment plans, and IEP's
• Developed and facilitated parenting skills workshops for parents with children with special needs
High School/College Counselor
AmeriCorps Upward Bound Program, Pace University - New York, NY - July 2009 to February 2010
Planned and facilitated weekly workshops, and tutored students, as well as, motivated high school seniors
through the college admissions process using Motivational Interviewing Techniques
• Provided higher education counseling to a caseload of twenty, students selected to participate in the Upward
Bound program from New York City public schools
• Managed and coordinated student meetings, and worked with students, and parents geared towards the
developmental benefit of the specific adolescent following Department of Education requirements
Day Habilitation Specialist
United Cerebral Palsy of New York City - New York, NY - July 2008 to February 2009
Served as a liaison between agency, residences, and families of developmentally disabled adult individuals
• Developed and implemented treatment plans, and goal oriented programs for clients
• Coordinated the monthly submission of hand written daily logs, and Medicaid reports for developmentally
challenged clients
• Instructed computer education class, focusing on developing typing skills, for highly functioning
developmentally disabled adults entering the work force
Research Coordinator
Pace University - New York, NY - September 2003 to May 2005
Conducted six hours of weekly coursework and research to develop critical thinking skills
• Identified and researched data on supportive services, and organizations, such as pantries, and shelters
• Worked individually with participants addressing emotional, social, psychological, and physical needs
• Participated in age and developmentally appropriate workshops
• Assessed physical, social, emotional, cognitive, and sexual areas of development
• Presented research at formal undergraduate psychology conferences at Hunter College
• Analyzed and reported research results of participant concerns through monthly assessment, statistical
analysis, and graphical representations on SPSS 16.0 statistical software
EDUCATION
Master of Science in Mental Health Counseling
Pace University - Pleasantville, NY
May 2011
SKILLS
Proficiency utilizing Department of Homeless Services C.A.R.E.S System
ADDITIONAL INFORMATION
SKILLS & COMPETENCIES
Psycho-Educational Workshops, Knowledge of OSHA, Universal Precautions, First Aid/ CPR AED
Certification, SSI/ SSDI Training and Certification (C.U.C.S)
Fordham University Sexual Abuse and Intervention Training (3-Day training)
Fluent in Spanish Language, and American Sign Language
Personality and Psychological Testing (SCID), ACA Code of Ethics, Beck Depression Inventory(BDI), Mental
Status Exam(MSE)
Adobe Acrobat Reader 7.0, Adobe Print Shop/ Photoshop, Proficient in MAC/ PC Platforms, Microsoft Office
Suite, SPSS 16.0, Internet applications