Customer Service Manager

Mariah Boyd

Jennings, MO

******.****@***.*** - 314-***-****

To obtain employment and to enhance my work experience

WORK EXPERIENCE

Custodial

Hamilton Management - Florissant, MO - September 2011 to Present

Assists with all general cleaning and rehabilitation projects as directed.

Reports all floor/carpet care needs to the Housekeeping manager/supervisor

Reports all repair needs to Housekeeping Management

Maintains all public and back of the house areas as assigned

Ensures all closets on guest floors remain closed throughout the shift

Maintains all equipment in safe, clean condition

Takes responsibility for all chemicals and equipment assigned to him/her

Participates in the promotion of safety and security in assigned work areas

Supports work efforts of other Housekeeping associates as directed

Completes all assigned projects in a timely manner

Follows appropriate standards of conduct, hygiene, uniforms and appearance

Represents the hotel with professionalism and decorum

Attends all required Housekeeping Department and other meetings

Vacuums, dusts, and picks up trash in all assigned areas

Cleans and re-supplies public restrooms

Cleans entrance glass as needed

Cleans offices when requested

Cleans restaurants, bars and lounges as needed

Performs other duties as assigned

Crew

Arby's - St. Louis, MO - 2011 to 2011

Stocking

• Handling money

• Operating cash register

• Operating cooking stations

• Cleaning tables, windows, dishes

• Customer service

• Greet customers

Cashier

Shop n Save - Florissant, MO - 2010 to 2011

Re-stock shelves

• Check out customers

• Give customers items they need behind service counter

• Handle money

• Greet customers

• Clean belts and computers

EDUCATION

Criminal Justice

University of Phoenix St. Louis - St. Louis, MO

2012

Diploma in General Education

St. Louis - St. Louis, MO

2005 to 2009

SKILLS

Class B driver

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