Christy Williamson!
Carpentersville, IL !
*************@*****.***!
Objective Furthering corporate & organizational relationships through experienced leadership, teamwork, management & excellence each day!
! Education!
• Bachelors of Arts in Youth Ministry, Trinity International University, Deerfield, Illinois 1999 Deans List 1995-1996!
• Graduate Certificate in Project Management, from Keller Graduate School of Management, 2007!
• Masters Degree completed in Project Management 2008!
Membership & Affiliations!
Elgin Area Chamber Retention Committee Member !
Elgin Area Chamber Technology Training Committee Member!
! !
!
Certifications License & Special Skills!
• IL Life & Health Insurance License 2002-2006, Re Licensed 2014!
• Certification in personal training from the American Council in Exercise November 2000, & NASM CPT November 2010!
• Educational Sales Licensing all 50 states 2003-2010 !
• Proficient in Microsoft Office, Word, Power point, & Excel !
• Adobe- basic photoshop, & Dreamweaver skill set !
• Competent in basic HTML, blog and web page design, learning CSS, & Javascript!
!
Quality Systems Solutions - Solutions Specialist December 2013 to Current!
• Collaboratively creating & establishing a sales process: including training & testing,!
• Troubleshooting, & documenting technical concerns for a stream lined sales system !
• Account Creation & Management through Qualifying Potential Customers !
• Maintaing Current Client & Potential customer relationships !
• Acquiring leads through networking events, followed up with leads, creating Initial & Secondary meetings!
• Liaison between Engineers and Clients establishing communication between the Clients, Engineers, & Technicians!
• Proposal writing and presentation to customers!
• Corporate Representative for Chamber Events!
• Organized Technology training events for area businesses in coordination with the Elgin Chamber!
• Coordinated Technology implementation between Vendors and Clients!
• Coordinate Public Relations & Marketing of the Open House!
Neoflam Marketing Manager October 2012 to September2013!
Developed and Presented training and Market Research informative & educational briefings, providing ongoing training and education for the sales team training
& development !
! Employee Development & Training!
• Recruited personnel, Interviewed and made hiring recommendations!
• Evaluated, and delivered employee performance reviews !
• Corroborated with other managers on disciplinary, or termination actions !
• New Vendor Research & on boarding process outlined!
• Trained new hires on Product Knowledge !
• Created Employee training manual!
• Originated product knowledge testing !
• Researched, Development & Presented the Sales team with current or trending competitor products via PPT & Video!
! • Aided in product testing & documentation !
Personnel Management!
• Outlined Package Designer’s projects & activities meeting deadlines for Wal-Mart, Costco, Bed Bath & Beyond & more!
• Organized Assistant Communication content projects & schedules & day to day activities!
• Quality Checked Operations Assistant’s Order pressing, Inventory Checks & day to day activities!
!
Trade Show Management!
• Evaluated bids from Exhibit builders- managed contracts, design implementation, alterations & set up!
• Arranged personnel, flight, & hotel arrangements, product transportation. !
• Liaison between booth vendors & trade show hosting body!
• Trade Show Marketing- !
• Collaborated & managed Ad content & submission for Homeworld Business Magazine!
• Quality checked & Edited content development of trade show catalog !
! !
Acting Project Manager - Website Reconstruction Management: Liaison between Company President & Web development company
through an Agile Project Management Style.!
• Assessed company needs and goals for rebranding & ecommerce site!
• Interviewed Web Developers, accepted & assessed contract bids, !
• Managed team collaboration of contract negotiation, budget assessment & awarded the contract!
• Managed the Marketing Communications Assistant regarding website content, and other copy!
• Created Project Management Documentation: Scope, WBS, Gantt Chart, Risk Analysis, !
• Delegated responsibilities & managed time lines!
• Developed & managed reports !
• Compiled & delivered assets to the Developers including but not limited to images, texts, videos, & products!
• Managed Communication & Change requests from Developer, Web Technician, Graphic Designers, & Content Writer !
• Quality Checked each process finalizing project !
! • Coordinated Site Launch!
!
Step West Inc Co-Owner Project& Marketing Manager ! May 2009 to October 2012!
• Business development & planning, Account Acquiring & Management !
• Client Relationship Management!
• Marketing, website building, internet marketing, calling, personal branding, and article marketing on ezines!
• Web site development and management www.excitingchicago.com Naturesjuice, OCliquidations, Ottergator etc.!
• Content writing with page SEO (search engine optimization) over 500 online pages plus articles!
• Basic HTML Coding, and Dreamweaver design!
• E-Commerce store initiation and management!
YouTube video management, photography, !
•
Managed the Graphic Designer & presentations made to clients!
•
• Client Billing and payment receipt !
! • Administrative Manager!
!
DeVry University Admissions/ Advisor- (Student Recruiter) -Acting Assistant Director August 2003 to March 2010!
Chiefly responsible to interview, & match potential students with the appropriate programs!
• Qualification of potential applicants across the nation, in Graduate and Undergraduate studies towards a goal of enrollment!
• Accepted applications personal information for admittance!
• Interviewed & Evaluated students planning Program & Career goals!
• Obtained transcripts set up testing, course selection and enrollment, to meet registration deadlines.!
• Aided students in completing the FAFSA (Free Application for Federal Student Aid), and Military Tuition Assistance !
• Worked through objections, and conflicts to consecutively meet recruiting goals.!
• Trained students through learning in virtual environment, including technical troubleshooting !
!
• Maintained long term relationships with students requiring a later semester, i.e. out of the country, family conflict etc.!
Additional Responsibilities: Advisors Development & Team Coaching (of 10+ Advisors) upon promotion in 2004: !
• Successfully Assisted Managers to meet recruitment goals through outlining & implementing team strategy & development !
• Coached and developed new and current Advisors (recruiters) on team and in the overall department, to successfully
overcome personal and logistical challenges. !
• Lead through example demonstrating the importance to go above and beyond recruiting requirements each term, while
motivating and challenging Advisors to go above and beyond their own goals. !
o Results: each consecutive session Advisors improved, one Advisor attaining a 250% increase!
• Managed Students and Advisors to change from paper to a digital environment!
• Motivated & Trained Advisors through team meetings!
• Communicated progress & managed tracking reports of Advisors goal achievement to upper management !
• Assisted region to be the number one producer in the Country!
!
• Achieved PRIDE trip (Professional, Recognition of Integrity Dedication, & Excellence) in 2004, 2005, 2007 & 2008.!
AFLAC: Insurance Independent Contractor January 2002 August 2003
!•
Initiating and establishing new relationships with numerous business owners.!
• Introducing them to the idea of Supplemental Insurance,!
• Communicating with the human resource manager to organize the enrollment, setting enrollment dates!
• Coordinating and running the introductory employee group meetings to the voluntary products.!
• Educated Employees on FSA with new benefits!
• Provided Individual consultation and enrollment of employees!
• Assisted HR with paperwork, and billing, as well as claims!
! • Setting and meeting premium sales goals; qualifying for bonuses & company trips such as Triple Crown as a result of recruiting !
Zurich Kemper: Sales and Underwriting Assistant January 2000- December 2000 !
!
• Assisted Underwriters in processing applications, ordering MVR’s, MIB’s, and contacting the potentially insured for additional information
requested by the Underwriter!
• Assisted the Sales Team by requesting and processing premiums & answering basic questions