Customer Service High School

CHAO THAO

**** ******* **** *** # * Oshkosh, WI *4901 ********@*****.*** /206-***-****

OBJECTIVE: To obtain a challenging and rewarding position as a Phlebotomist in a facility where I can

apply knowledge, experience, and technical training while being offered an opportunity for professional

growth and career advancement.

PROFESSIONAL EXPERIENCE

VIRGINIA MASON MEDICAL CENTER Seattle, WA

Phlebotomist June 2006-May 2014

• Collect and receive blood sample from inpatient and out patient to dispatching them for analysis and testing

• Perform variety of routine blood drawing procedures such as venipuncture, techniques while using standard

equipment such as vaccutainer tubes and sleeves tourniquets, syringes and butterfly needles necessary to

perform blood drawing

• Instructed patient how to collect urine and stool samples

• Stock inventory of supplies in cart and hand trays and clean work area thoroughly for the upkeep for current

and next business day.

• Eight years of clinical hospital experience as a phlebotomist

AUBURN MULTICARE Auburn, WA

Medical Assistant (Externship) May 2004- June 2004

• Rooming patients, collecting vital signs and health histories. Performing preoperative health histories

• Handled narcotic pain medications, prescription refills and worked closely with pharmacy

• Responsible for the front office, taking care of patient billing, scheduling appointments and answering the

phones

• Perform point of service care and diagnostic tests including: phlebotomy, glucometer, urinalysis collections,

EKGs, peak flows, nebulizer treatments, vision and hearing screening, vaccinations, and oral medication

administration.

U.W. MEDICAL CENTER Seattle, WA

Dietary Aide June 2000- June 2006

• Made arrangements for serving the food and checking the quality of food before serving to the patient

• Assisted in the cleaning and maintenance of kitchen

• Ensured that safety measures are implemented in the kitchen

• Stock Inventory for current and next business day

V.A. HOSPITAL Seattle, WA

Receptionist June 1999-August 1999

• Answered all incoming calls and handled caller’s inquiries

• Maintained the common filing system and file all letters

• Greeted, assisted and directed guests, workers, visitors and the general public

• Provided word-processing and clerical support

EDUCATION

SEATTLE VOCATIONAL INSTITUTE

Certificate, Phlebotomy, 2006

BRYMAN COLLEGE

Certificate, Medical Assistant, 2004

ROOSEVELT HIGH SCHOOL

High School Diploma, 2000

CHAO THAO

4454 Jacktar Road Apt # A Oshkosh, WI 54901 ********@*****.*** /206-***-****

SKILLS

English (Fluent), Hmong (Fluent)

Methods of blood collection

Provides quality, innovative care to patients.

Excellent Customer Service

Excellent work ethic (Hard-worker and highly motivated)

Excellent understanding of laboratory procedures and protocols

Exceptional data entry skills

Ability to communicate orally and in writing

Superb at multitasking skills

References available upon request

Contact this candidate