Project Manager Technician

Darrell C. Woods

**** ********** *****

Norcross Ga. 30093

Home: 404-***-****

**********@*******.***

EXPERIENCED NETWORK SERVICE TECHNICIAN

CERTIFICATIONS

Nortel Networks, Universal SLAT Process; Nortel Networks,

Telecommunications Basics; Nortel Networks, S/DMS Transport node User

Interface and OAM&P Concepts; Nortel Networks, S/DMS Transport node OC-

12/OC-48 Technical Overview Nortel Networks, S/DMS Product Overview

Certification: Ericsson UMTS/LTE Nobe B Integration and Commissioning,

Alcatel Lucent LTE Integration and Commissioning, OSHA Excavation, Class B

CDL

EQUIPMENT EXPERIENCE: 1910 Secure Data Device, 3550, 2950 series, Multi-

Meters, APC Smart Ups, Cisco Switches 6509, 4500, 3750; Extreme

Switches/Router 6808, 48i, Juniper Router 6300.

SOFTWARE EXPERIENCE: HP Openview, CiscoWorks, Webshare 2.0, CDI, CCDB

Remedy/PVCS, Navigator 7.02, Netsupport, Windows 2000/XP/2003, Netmeeting,

Proprietary Softwares (ADNET 3.0), Netscape Messenger,Norton Ghost.

WORK EXPERIENCE:

Project Manager, June 2012 - February 2014

Avion Systems, Roswell, GA

. Customer Management with Ericsson, Alcatel Lucent, Sprint or end

customer depending on the project (this includes responding to

customer emails, taking customer phone calls, and participating in

customer conference calls)

. Monitor any changes outside of the pre-described SOW to submit for CR.

. Maintain and submit CR trackers to Ericsson for approval.

. Submit requested reports/ financials to various personnel when

requested

. Notify client of job completions

. Work with Customer to ensure all PO's are received prior to starting

work

. Manage the techs (scheduling, job assignments, time in the field, in-

field issues, etc)

. Timesheet management

. Manage project controls and milestones

. Upload COPs into Site Handler

. Track PO's, bids, and GR'd sites

. Keep a record of market expenses(Travel, rental car, tool purchase,

fedex/UPS expenses

. Provide reports to upper management of market specifics, site

completions, updates, issues, etc

. Participate on weekly conference calls with upper management

Field Technician, September 2010 - June 2012

Avion Systems, Roswell, GA

. Install 3206B,3418,3518,3106, LTE cabinet to specs

. Install terminate and test T1 cables

. Install all hardware associated with 3206B,3418,3518,3106, LTE, UMTS

. Install all software associated with 3206B,3418,3415,3106, LTE, UMTS

. Trouble shoot UMTS, LTE Systems

. Pick up equipment at warehouse, deliver and install equipment at cell

sites .

. UMTS Integration and Commission 1st 2nd 3rd and 4th Carrier

. OBIF Integration and Commission

. POS installation of Money Gram machines at CVS Pharmacies that

included cabling, configuring, testing, toning, installing and

mounting cat5e cable.

Wireless Technician, June 2009 - September 2010

In-Building Wireless, Atlanta, GA

. Monitored all network devices and processes to ensure quick response

to new issues

. Thorough troubleshooting of all networking components; including

switches, routers, access points, wireless controllers, as well as all

LAN/WLAN/WAN issues.

. Documented all incidents in an enterprise ticketing system with great

detail and accuracy.

. Installed and test all associated equipment.

Lead Technician, September 2000 - June 2009

AAA Data Communication, Dallas, TX

. Performed Video measurements using Spectrum Analyzer.

. Troubleshot and maintained Frame Relay, ATM Switching, DS3, OC12,

DS1, and DS0 using different types of systems.

. Proactively monitored customer's Video on Demand services.

. Maintained compliance with FCC specifications of HFC cable systems by

routine ride out.

. Implemented scheduling and customer billing, head end designs, and

conducted proof of performance of head end/plant (system).

. Care of optical fiber systems running to and from service distribution

hubs, OTN's and Head ends.

. Provided technical support for installation, launch and maintenance of

digital interactive CATV system.

. Performed and monitored software upgrades for current clients.

. Installed and tested light wave multiplexing, DACS, and digital

transmission communications equipment.

. Managed preventive maintenance of new build and rebuild of Fiber/HFC

cable network (plant).

. Installed, operated, and performed unit level maintenance on analog

and digital tactical multichannel communications equipment,

communication security devices and associated equipment.

. Analyzed BIT/BITE diagnostics to isolate faults to the line

replaceable unit.

. Installed High Speed Data (HSD) Modems.

. Configured routers for networks and ATM transfers.

EDUCATION:

Mountain View College, Dallas, TX

January 2002 - February 2003

Network Administration

Austin Community College, Austin TX

January 1994 - January 1995

Alcohol and Substance Abuse Counselor Certificate

U.S. Navy, Norfolk VA

February 1986 - July 1993

Aviation and Aircraft Basic Systems

Plane Captain

References Upon Request.

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