Customer Service High School

DANTE W. McCOLLINs

**** ***** ***** ** ***** Winchester 43110

Phone 614-***-**** . E-mail **********@*****.***

Objective

To obtain a position to grow within a Company

Summary of qualifications

Demonstrate leadership skills for the improvement

of the company

Able to perform adequately under pressure

I am highly organized and structured with the

ability to multi-task

Communicate clearly

Understanding of employee agreements and procedures

Demonstrate the ability to be highly visible and

actively involved with the company

Ability to treat people fairly, equitably, and with

dignity, respect, and sensitivity towards diversity

in the company.

Computer and Microsoft literate

Education

[ 2005-2007 ] Upper Arlington High School

Columbus, OH

[ 2009-2009 ] Anex Building

Columbus, OH

GED

[ 2012-present] ITT-Tech

Columbus, OH

Studying to pursue a degree in Computer Information

Systems

Professional experience

{2013-present} Pier 1

Grove City, OH

Merchandise Handler

Responsible for unloading a number of trucks per

night

Maintained daily quotas

Responsible for dropping merchandise when ready for

shipment

Responsible for getting orders to the correct

shipment

{2010-2012} Tigerpoly Manufacturing Grove

City, OH

Machine Operator

Start up mold injection machine for work day

Test material before starting production

Responsible for inspecting parts

Responsible for the assembly of car parts

Enter data on worksheet

{2009-2010}Affinion Group

Columbus, OH

Phone Representative

Answered in-coming calls regarding client specific

rewards programs

Maintained through knowledge of each clients

program with the help of an online reference tool

Responded to all customer calls in a courteous and

professional manner

Maintained the expected level of productivity and

call audit requirements

{2005-2008} Wendy's Columbus, OH

Cashier

Maintained superior customer service

Monitored and reinforced food safety standards and

procedures

Accomplished multiple task within an established

timeframe

Reacted to change productively and handled other

tasks assigned

Worked the grill and maintained flow of burgers

Contact this candidate